Kingsbury Waterpark Camping and Caravanning Club Reviews Summary

Cleanliness

Pros:

• "Toilet and showers are very clean."
• "Beautifully kept grounds, toilet and shower block always scrupulously clean."
• "Showers and toilets clean and they have underfloor heating."
• "Had a great time camping here with the family, showers and toilets were kept clean and tidy."
• "The site facilities are excellent, especially the underfloor heated shower block which was clean and tidy."
• "Toilets were kept nice and clean."
• "Shower blocks were absolutely spotless."

Cons:

• "The facilities are very dated and certain parts could do with a good scrub and re-grouting."
• "Toilets extremely dirty. Ant humps next to shower."

Staff and Service

Pros:

• "The staff were so friendly and helpful."
• "The staff were very helpful and friendly nothing too much trouble for you."
• "The staff are very friendly and nothing is too much trouble for them."
• "Staff are really nice, met Nigel last year in Scotland and now he's here for a while."
• "The team are super friendly."
• "Kate, the warden, was friendly, efficient and demonstrated a genuine understanding of what a member needs to know upon arrival at a site."
• "The wardens are very friendly and helpful."

Cons:

• "It's a real shame the wardens on site this year are now letting the good name down."
• "I definitely won't be coming back here, and think the club needs to check out what is going on as it could put people off the club altogether."
• "Terrible customer care we have been coming here for ages now but on this last visit i noticed a huge change."
• "Staff are not child friendly and rude."
• "Not sure where the staff have come from but they really are power crazed and extremely rude."
• "She found the staff rude and unhelpful."
• "Sharon in customer services was very rude and unhelpful."

Facilities and Amenities

Pros:

• "For the Kids, there are large play areas with climbing frames etc. all on soft safe flooring."
• "Also had a pay phone and defibrillator."
• "Has a laundry, dish wash area, everything you need."
• "Facilities brilliant and clean, friendly and secure place."
• "Ample pot washing and laundry facilities and reception stocks a few essential items if you run out."
• "Mostly level site with two toilet blocks which close for cleaning at different times so there are always toilets and showers available."
• "Really well maintained and excellent facilities."

Cons:

• "Wifi is terrible even though the say its good, playground is full of kids who think they are big and pick on people, the facilities are terrible."
• "The site is infected by mosquitoes, with no attempt being made by the staff to spray the stagnant water that is laying in the ditches around the perimeter of the site."
• "The lack of bins onsite was bizarre with no recycling facilities we could find."
• "Don't bother with the shop, card machine never works and they will not take cash."
• "The water pressure, at times was very low, which led to long waits for water containers to fill."
• "No bins either."
• "Don't bother with the chip van that comes round, you will wait forever for horrible chips, kabab meat you could resole your shoes with and the wrong order."

Location and Environment

Pros:

• "There are lots of lovely walks around straight from the site, the Water Park is just under a mile up the road turning left out of the site."
• "It sits inside the water park which is a large nature reserve."
• "Absolutely stunning location, beautifully kept and the staff work so, so hard."
• "The campsite is surrounded by beautiful lakes and of course, Kingsbury Water Park itself 😀."
• "Great if you are a wildlife lover. Lots of waterbirds to see."
• "The water park has miles of safe footpaths around numerous lakes."
• "Beautiful kept site surrounded by natural looking wilderness lakes!"

Cons:

• "What a lovely campsite. Just one thing, the road noise is a bit of an issue in a tent."
• "Only downside is road noise from nearby motorway."
• "The only down side to this site in my opinion is its close proximity to the motorway so road noise could be an issue during summer months."
• "The thing that slightly spoilt it for me, was the constant motorway traffic noise."
• "Can suffer noise from M42 if wind is in wrong direction."
• "Unfortunately, sleeping anywhere within 100yrds toilet block is like trying to sleep in the middle of a floodlit stadium as the lights neither dim, nor go off at night."
• "The lane that leads to the campsite is narrow with some passing places but they could do with digging out and being properly tarmacked. When there is heavy rain this lane also floods."

Value and Experience

Pros:

• "The fish and chip van was a lovely surprise on Friday evening."
• "Chip van came onto site fri eve and was very reasonably priced and food was lovely."
• "Our experience was lovely. As a family we have had a great time."
• "One of my favourite campsites. Loads to do in the area including Kingsbury Park itself."
• "This place is wonderful. The site is so well maintained."
• "Great for walks around the water park and building dens."
• "Lovely site, always friendly and helpful. So many beautiful walks all around the site."

Cons:

• "Glad we didnt take the kids as the park is closed."
• "We paid a £25 deposit but wanted to re-arrange our trip due to bad weather. We were not allowed to amend our booking and subsequently lost our deposit."
• "We have been here for two years running now... there was a noticeable escalation of staff rudeness this year."
• "Wouldn't visit again, glad we here for only two days, waterpark needs maintenance work, it's dirty, shabby."
• "This is not a place for families with children."
• "The weekend was horrendous. The site was over crowded, people were allowed to pitch or site almost at random."
• "A shame to write this review as a lovely campsite, but Caravan and camping should be ashamed, £195 for bank holiday weekend and charging per adult is disgusting..."