Bendigo Lounge Reviews Summary

Food Quality

Pros:

• "The food arrived fast, looked good and was tasty."
• "The food was all cooked to order and fresh."
• "Delicious vegan burger, and lovely service from the whole team."
• "Always great food here, music a little loud if you are looking for a quiet place."
• "My wife had the vegan Falafel wrap and enjoyed that."
• "Food was good but service was very slow."
• "Food was great, but the service was rubbish."
• "Always seek out a Verso when we're looking for good value quality food."

Cons:

• "Unfortunately, they were served with cold fries and homemade coleslaw on the plate which had been left to warm under the heat lamp so inedible!"
• "Had a mix up with orders, and took our food back to the kitchen multiple times."
• "When the food eventually did arrive, my flat bread was cold and the only word I can describe is swimming in juice and oil."
• "My 'fresh pasta' had clearly been microwaved with a very hot plate, dried, and microwave blistered pasta."
• "The avocado, eggs with whipped feta... the avocados were hard and brown."
• "Food wasn’t fresh at all."
• "The food is overpriced for what it is...the food is mediocre."
• "I've had sandwich & fries from here before which were nice, such a shame."

Service and Staff

Pros:

• "Staff was paying attention when I mentioned my allergies and I want to highlight this is really important."
• "We were served by a young girl with pink hair. She was very friendly and polite and made us feel very welcomed."
• "Service was super fast and the food looked, and tasted, delicious."
• "Service was brilliant, food was good, but don't expect a quiet catch up over lunch or a coffee with a friend."
• "The staff are really nice and the food was lovely."
• "Really lovely service from friendly staff. Excellent value for money."
• "The service from the moment we entered to the moment we left was first class."
• "The staff were friendly but they didn't all seem to know what they were doing."

Cons:

• "My persistent complaint about this place is that the staff like to listen to loud music."
• "Came on a Saturday evening, staff are friendly and polite. But don't like the fact there was no option of paying cash or card."
• "The service was poor and the food was worse."
• "Hate to leave a bad review - but Absolutely STANK like sewage on both floors!"
• "The staff has no interest in what the customers need. They were already disagreeing with another customer's complaint."
• "Service was very slow. Seems they cant cope when its busy."
• "Appalling service! Queued at the bar in a vain attempt to order a beer. Bar staff just ignored us."
• "Ordered 2 coffees and 2 meals. When they took the meal plates away we still hadn't had coffee. A 25 minute wait is unacceptable for a bloody drink."

Ambience and Atmosphere

Pros:

• "Interior design is cool and very nice."
• "Fab vegan menu and special offers with online ordering via a qr code."
• "Cosy lounge style restaurant in the centre of Beeston, great for intimate nights out or group celebrations."
• "Nice vibe, friendly and helpful staff and it caters for all ages, what's not to like."
• "Good for a special date or to drop in on."
• "Great family friendly place."
• "I really like this place. There's coffee and breakfast in the morning, lunches. Beer, wine, cocktails and evening meals."
• "It's a beautiful place with retro ambience."

Cons:

• "My meal, was a plain and simple burger no fuss or spices, took too long to come wasn't impressed."
• "The atmosphere is bistro tapas, and amiable, staff are attentive without being annoying."
• "Always great food here, music a little loud if you are looking for a quiet place."
• "I’m giving it 4 stars out of 5 because the music is just a little too loud for my liking."
• "I would agree the waiters don't say much and the food is overpriced for what it is. It does that family thing well and they allow dogs but the food is mediocre."
• "The venue was large and spacious with tassled lanterns hanging down from high ceilings with bare floor boards and random art on the walls."
• "We met up before meal elsewhere. The barmaid hadn't got a clue with drinks."
• "Normally service is really good and friendly but tonight for some reason my plate was taken almost from under me."