Brewer's Inn Reviews Summary

Food Quality

Pros:

• "The food was lovely."
• "Great food both dinner and breakfast."
• "Great tasting food added up to an enjoyable evening."
• "Food is top notch had few things from the menu."
• "Food was delicious and the portions were bigger than expected."
• "The food is amazing!"
• "Food is delicious and superior to standard pub offerings. Would highly recommend their burger and also the Sunday roast."

Cons:

• "Food nothing special and very over priced."
• "Food was way under expectations."
• "The prices are extortionate for what you get, ordering on the app the charcuterie (under the vegetarian options) came with loads of ham."
• "The food has gone way down hill (much smaller menus, zero flexibility on choice and the quality of, for example, breakfast and simple burgers doesn’t reflect the high price)."
• "The Scottish trout with girolles was exceptional - highest quality pub food I’ve had in a long time."
• "The good is very very good, but it is heavily overpriced and probably not worth it, in all honesty. A pint is also incredibly expensive."
• "The food is good and priced between £5 and £25."

Staff and Service

Pros:

• "Friendly staff, clean environment and great sports."
• "Staff very friendly and helpful. Will definitely return and recommend!"
• "What does make the Brewers Inn special though are the staff - always friendly and accommodating - even when it is busy!"
• "The waiting staff were top notch, very attentive and friendly, we were made to feel very welcomed."
• "The hotel team are very friendly and helpful."
• "Staff very friendly, efficient and professional."
• "This was topped by very polite and nice staff."

Cons:

• "The evening crew are rather autistic with their customer service."
• "Staff were very unhelpful and unsympathetic to the situation so we ended up leaving, incredibly disappointed with the whole experience."
• "I found the male bar staff extremely rude and inexperienced."
• "The bartender didn't bother to do his job and requested the use of the app to oder the beer."
• "Sometimes the staff are decent, but a lot of the time they can be snobbish and, on occasion, unpleasant."
• "The staff member greeting you as you arrive reeled off the covid safety stuff, ending by telling us our table number, but without telling us where the garden was."
• "I ordered two coffees and nuts... It took about 10 minutes for the coffees to come over to us and considering there was only about 6 people in the we entire pub I honestly don't see why it took so long."

Ambiance and Facilities

Pros:

• "Relaxed vibe and friendly welcome from staff. Cosy and clean room, with an extremely comfortable bed, and well stocked bathroom."
• "Stayed here mid-heatwave and it was blissful! Cool and so comfortable. Fantastic decor, food and drink all perfect."
• "The Brewers Inn is based in Wandsworth close to the shopping centre and many bus services to take you into Putney & Clapham Junction for train services into central London."
• "Our room was nicely decorated and spacious."
• "Really nice pub, a little bit hotel-ly (because it is a hotel as well) but one of the few places you can watch the football with a pint of beer in a comfortable grandfather chair."
• "It's my local pub and I love it! Very chilled out pub with board games, sports on TV and a hot fire during the winter."
• "Beautiful pub with a lovely cosy interior."

Cons:

• "The TV in the room needs modernization. Slow boot up and poor remote."
• "From 8am the doors creaked open and banged closed non stop."
• "However, the coffee machine wasn't working, the shower was a mere drip of water, just one small and warm bottle of water was left at their bedside and the hair dryer cut out every 5 seconds."
• "Unfortunately the bedrooms overlook the main road - so the constant noise and Illuminations overnight stopped any worthwhile sleep."
• "The garden is more of a car park really and the high walls seem to mean you either get direct burning sun or you're in the chilly shade."
• "No lift, tight stairs."
• "The room smelled strongly of stale cigarette smoke and this quite spoiled our stay."