Address: 69 Linden Rd, Birmingham, B30 1JR, United Kingdom
Phone: +441218289300
Rating: 4.3
based on 763 reviews.
Staff and Service
Pros:
"Friendly staff."
"Staff were very friendly too."
"Every member of staff we spoke too were very friendly and helpful, even the security guards."
"The staff were friendly and helpful too."
"The staff were professional, helpful and friendly going above and beyond."
"All staff were friendly and engaging."
"Staff really friendly."
Cons:
"I found the crazy que system to get in very odd and staff were a tad rude at this point."
"Only problem we encountered was my other half is slightly hard of hearing so when there where kids shouting which was most of the time on the tour she couldn't hear the shows on the screens."
Experience and Activities
Pros:
"You can play with the liquid chocolate or write any message of your wish."
"The kids really enjoyed the 4d cinema and the freddo show."
"If you bring kids, you can spend hours at the playground as well."
"The 4D cinema is quite interesting as the chair moves to simulate the movement."
"Great fun in the show and the 4d cinema all included in the price."
"The rides at Cadbury World were nothing short of fabulous. They seamlessly combined entertainment with education, giving us a behind-the-scenes look at the chocolate-making process."
"There are fun activities throughout the tour, including a mini ride, videos, interactive games, chocolate drawing, and fun for all ages."
Cons:
"The manufacturing side of it is now all boarded up."
"The play area looks good, but there is not much to actually do on it."
"You don't see a lot of the actual chocolate making or factory floor which I was quite disappointed with."
"The Cadbra ride is dire - our four and seven year olds were bored stiff by it."
"Activities inside were not really interesting or thought out."
"The car rides inside too, were babyish."
"Not for adults whatsoever. No factory tour and not very interesting."
Value for Money
Pros:
"I highly recommend a visit to Cadbury World for a phenomenal experience."
"It’s definitely worth a visit to know the history and feel the iconic legacy of Cadbury."
"The shops are reasonably priced."
"The gift shop was surprisingly reasonably priced, especially for the chocolate (which was in good supply anyway)."
"The items you can buy are relatively cheap, and if you spend over £20 you get a free large bar of chocolate."
"To buy chocolate from the shop was cheap too."
"The shop is great and very cheap compared to main stores."
Cons:
"Absolutely NOT worth the money!"
"Overall not good value for money."
"It was a fun time but not one I could recommend due to value for money."
"It's VERY expensive for something that you can do in just over an hour."
"Not worth the entrance fee, bit disappointing."
"All in all we felt totally ripped off by Cadbury world and not good value for money."
"NEVER AGAIN!!! SAVE YOUR MONEY! Should take them to Sea life or Legoland."
Facilities and Accessibility
Pros:
"Parking is free, but you do have to book in advance."
"Free parking."
"Plenty of accessible routes and the staff are very aware and are very accommodating with my sons Autism needs without me asking."
"Plenty of free parking is available for the visitors. The Cadbury world is easily accessible by wheelchair visitors."
"All of the exhibits are wheelchair accessible which was great for our daughter."
"amazing place friendly staff wheelchair accessible there's a car specially designed for wheelchairs for the ride."
"There is vast amounts of free parking and you are greeted with an excellent view of the main building."
Cons:
"Although we had to buy a bag to carry it. (I'm sure the last time we visited the bag was free)"
"The cafe isn't the cheapest."
"Lift for disabled visitors could be bigger, feeling claustrophobic I declined to use it due to its very small area."
"The 4d cinema is a trek round the back, not disabled or low mobility friendly."
"The shop was rather small and overcrowded."
"Gift shop was pricey."
"The cafe/food offer was appallingly bad and the shop didn’t seem to offer anything special, or much cheaper, to what you could get at the supermarket."