The Culpeper Reviews Summary

Service

Pros:

• "Staff are attentive and great venue."
• "The service was good, staff was friendly and helpful."
• "The staff were friendly and brilliant."
• "Mike was looking after us and made the entire visit brilliant."
• "The polite, friendly staff were very apologetic offering free drinks in compensation."
• "Staff is friendly, I really enjoyed the ambience."
• "The staff were great. Welcoming, helpful and gave great service."

Cons:

• "The service was quite slow: within our group, half got their drinks before the meal was finished, and half did not."
• "The service was very bad - the guy who was serving us was constantly on his phone."
• "Definitely unprofessional, inexperienced and bad customer service."
• "Service from the 2 waiting staff was surly and we go wedged into a little corner when the majority or the ground floor was empty."
• "What let the place down was the slow and inattentive service."
• "Hostess was super rude with our group."
• "Waiters and bartenders have a bad attitude."

Food Quality

Pros:

• "The food is still awesome and the staff still super friendly."
• "The vegetarian wellington was absolutely delicious!"
• "The whole meal was tasty and quite rich so the small portions were enough."
• "Fish and chips were excellent."
• "The beef was cooked to perfection and the Yorkshire were incredible."
• "Fantastic food, went in for Sunday Roast and it all was fantastic."
• "The food was incredible - make sure you get the desserts, and all for a very reasonable price."

Cons:

• "Roast was tasteless. Rabbit and bean thing same. Yeah the bavette wasn't anything special either."
• "Their offerings to vegan customers are poor."
• "The pork roast was served with 1 roast potato only (cut in half), beef roast had two fairly smallish and thinly cut slices of beef."
• "The gravy was literally instant (super thin and no flavour) and I am fairly certain the potatoes were frozen."
• "Unfortunately it really wasn’t great: the gravy was liquid and with no flavour, portions were quite small, the Yorkshire pudding was burnt, the potatoes weren’t great and the meal was overall not very tasty."
• "The roast potatoes were from the previous day. Hard as a rock."
• "The roast veggies were underdone and gravy was thin and lacked flavour which was disappointing for an £18 roast."

Ambience & Decor

Pros:

• "An excellent little pub with a gorgeous roof garden."
• "The rooftop garden/bar is very cool and absolutely worth stopping by for a drink after your meal."
• "Very cute and romantic, with all the rooftop gardening around the seating area."
• "The decor is lovely, vintage, exposed brickwork, hanging folliage. Very relaxing."
• "Loved this place. Its a large bright and airy pub with a relaxed vibe."
• "The building itself is very grand and looks great, the interior is also quite elegant and welcoming."
• "Beautifully done out pub with a rooftop garden and greenhouse."

Cons:

• "Rooms need redecorating. Decor is tired, walls look like there’s been a leak."
• "Very steep and lots of floors, would not recommend to anyone who has even minor mobility issues."
• "Only a few things; hard bed, difficult windows and radiators tricky to work."
• "Somewhat confusing to navigate all the levels and find what you're looking for."
• "The restaurant is pretty but was so hot that it felt quite stuffy."
• "A special negative note about the toilets: shared with the crowds in the pub downstairs, they do not make for a pleasant experience."
• "Many empty tables and lacked some music, warmth and atmosphere."

Value

Pros:

• "Nice restaurant to pass an evening with friends. Not too expensive 130 pounds for 4 people is quite reasonable."
• "The menu is small and seasonal, but still definitely affordable considering it's high end pub food."
• "All for a very reasonable price."
• "Great gatropub. Reasonable prices."
• "The portion sizes are fantastic and very reasonably priced overall."
• "Prices are not high for London."
• "Very reasonably priced rooms getting the basics on point- cosy, with a comfortable bed, big towels and powerful shower."

Cons:

• "Overall I think a very expensive place for what you get and very limited options."
• "Portions are small for the price."
• "The bar upstairs in the greenhouse is quite a lot more expensive than the bar downstairs."
• "£35 minimum spend per person for a lunch visit plus drinks to sit in the rooftop garden before 4pm. Seriously what a rip off."
• "Very expensive and small portions and for sure not a place to eat with your hungry child."
• "Should be embarrassed of charging £175."
• "You can see there is quality and good portions, but absolutely too expensive for what it was."