George Reviews Summary

Staff Service

Pros:

• "All of the team members are so attentive and genuine, truly what is most valuable in hospitality."
• "Thank you Dean for your attentiveness, your service made a lovely afternoon even better."
• "Our server and resident comedian made out lunch so much Better."
• "Staff are friendly.. bar gets busy but you get served quick."
• "Staff were friendly."
• "Michael and Stefano were great on the bar."
• "The staff are friendly and helpful in accommodating & their knowledge of the history of the building."

Cons:

• "Quite possibly the rudest bar staff I have come across in my life."
• "The staff seem very incompetent at knowing what is on the menu and especially allergies."
• "The staff clearly could care less."
• "Kindly asked how long our food would take (having ordered 40-mins prior) and was met with a foul response from a lady ‘managing the bar’ that I was “disgusting” for asking the question!"
• "The guy just blanked us at the bar and went to some people who had just come in and served them."
• "Service was quite unfriendly and demotivated."
• "The lady behind the bar had horrendous customer service."

Food Quality

Pros:

• "The Yorkshire pudding was great."
• "Food was fantastic. I recommend fried chicken burger."
• "We loved the food!"
• "Very tasty food."
• "The food was lovely."
• "The food was excellent - we had the fish and chips, steak, and soup."
• "Food was great, very old and historic pub with wonderful atmosphere."

Cons:

• "Awful, awful, awful experience. We prebooked a table for 5 for food. After about 45 minutes of ordering our starter arrived, lukewarm at best."
• "The food is OK, although my Chicken Kyiv wasn't a good choice."
• "The actual food looked and tasted like microwave food or cooked from frozen except for macaroni and cheese."
• "The roast potatoes were undercooked and dry at the same time."
• "Their 'signature burger' is underwhelming and small."
• "The burgers are dead. Cooked from frozen, poor quality meat, chips from frozen."
• "The festive burger had an almost raw sausage in it."

Ambiance and Location

Pros:

• "This pub has a lovely atmosphere."
• "A lovely old pub with heaps of character."
• "Loved dining where so many in history sat before us."
• "Some amazing history and some cool old rooms inside."
• "An awesome place to stop for a pint."
• "The entrance to the large courtyard is through a metal arch off Borough High Street, offering plenty of outdoor seating for fair weather drinking."
• "I would also like to mention that the building and the grounds are kept in lovely condition and looked resplendent with flowers."

Cons:

• "A trip to the toilets and there was wet cardboard all over the floors leading to the toilets and a rat/mouse infestation box in the corridor."
• "The pub itself is fairly small, so it can get cramped in the winter."
• "The back building genuinely just smelled like urine, it was a bit nauseating to wait for a drink."
• "Lacked something special that I was expecting from the 'oldest ale house in London'."
• "Massive change of staff since I last visited, new set aren't as friendly."
• "It was very cold in the bar."
• "Smells old, wonky floors mean wonky tables, so tiny and packed and queues were ridiculous just to order a couple drinks and plates so we just left."

Value for Money

Pros:

• "Especially after being charged £5.20 for a lemonade and blackcurrant which wasn't even a pint."
• "They also have some beer on tap that is local and so flipping cheap I forgot I was in London."
• "Great selection of Greene King ales including their own George Inn Ale which is reminiscent of GK’s IPA."
• "The prices were okay for the area."
• "The beers, wines & spirits are varied & good value for the centre of London."
• "Good beer, decent food all great value, will definitely recommend and return soon."
• "Highly recommended if visiting London."

Cons:

• "The menu had changed with fewer items on offer than before."
• "We were up sold some onion rings... Enough to share apparently...5 onion rings arrived at cost of £3.50. Stone cold."
• "The only downside is that a lot of the surrounding area has not faired so well and some of the views are a little ugly."
• "Kitchen clearly not up to job that day so paid (90 quid for 3 mains and 3 drinks) and left."
• "Not sure why it’s gone downhill so much as have been a couple of times, today at lunch was incredibly disappointed numerous options out of stock, cold sandwiches with no suitable option to heat as filling is pre made."
• "4 stars because some areas have been adapted for modern use in a less than sympathetic way."
• "Sometimes history is not enough justification for a visit."

Facilities and Cleanliness

Pros:

• "2 sets of toilets..one at far back and one at the front in a separate building."
• "Clean toilets available (on the ground floor and on the first floor also)."
• "The lady behind the bar was cleaning the cask ale pipes and it shows how much this bar value clean pipes."
• "They do have outside heaters."
• "Historic pub in Borough. Retains original coaching inn features."
• "Great pub, very old characteristics to go with it's long history."
• "It's around 350 years old and is a National Trust pub."

Cons:

• "The loos were constantly blocked with water all over the floor."
• "No step-free bathrooms, so not friendly for wheelchair users."
• "There was a mouse running around the restaurant section as we sat finishing our beers."
• "Ladies toilets were overflowing too."
• "The only downside was the wife said the ladies toilet was not very clean."
• "Also no signal and you need to create an account for wifi."
• "Cabbage & Yorkshire inedible."