The Plough Inn Reviews Summary

Food Quality

Pros:

• "Food was amazing, cooked to perfection, very reasonably priced."
• "Food was excellent and great value for money for the family."
• "Food was all really really good. U know when they go the extra mile for each meal, the plough did that."
• "The food was delicious evenings, lunch time meals and Sunday lunch."
• "The food was delicious and very reasonably priced."
• "The food was exceptional, all freshly cooked."
• "The food is freshly prepared and comes piping hot."

Cons:

• "Ordered the fish finger bap with homemade chips and they basically looked and tasted like Birdseye Fish Fingers and the chips certainly weren't homemade."
• "The roast dinner included cold lumpy mash potato, odd/burnt tasting Yorkshire pudding and a side order of sloppy cold vegetables."
• "Food was awful, took almost an hour to arrive, and my daughter's sausages were too hard to even cut through."
• "The rice noodles in the stir fry were overcooked and cold."
• "Food quite expensive. Steak was tough and was returned."
• "The beef wasn’t braised it was slices cut off a joint."
• "Food was very disappointing onion rings very under cooked greasy and soggy."

Service

Pros:

• "Great atmosphere and the staff could not do enough for you."
• "Staff helpful & friendly."
• "The staff were always smiling, offered a very warm welcome and were friendly and helpful."
• "Ordering food was nice and easy waiting staff were happy to chat and talk about our options."
• "The staff were amazing, couldn't have done more for us!"
• "All the staff were brilliant, friendly and kept checking all was OK."
• "Staff are extremely friendly and helpful."

Cons:

• "Terrible service, waited half an hour to be served."
• "It took ages for a server to take our drinks order, and after waiting a long time we had to leave our table to find someone to take our main food order."
• "Barely anyone there, was told they had table service but after waiting 10 minutes and watching people going to the bar for drinks we finally did ourselves."
• "Very poor customer service which is a shame, as on the whole nice place."
• "Service was a little slow and had to get up and go the bar to get the bill."
• "Service was horrendous, every table was complaining."
• "Service was slow and looked as though not enough staff on."

Ambiance & Facilities

Pros:

• "Had a good evening with good food in a great setting, well done everyone."
• "Really nice place to go and have a lovely meal. The place was huge. There was no problem in parking. The car park was massive."
• "Wonderful surroundings sat in restaurant upstairs."
• "Always warm inside and super friendly staff."
• "Nice venue. Good safe space."
• "Inside is nicely decorated and heated booths outside offer a quieter choice."
• "Trendy decor, two floors of seating and an extensive outdoor area which consists of many cosy wooden huts."