The Half Moon Reviews Summary

Service

Pros:

• "Served very quickly, the steak me and my dad had was perfectly cooked."
• "Service was quick and staff very friendly and kind."
• "Service is fast and with a smile."
• "Staff are good respectful and polite and quick to sort out any issues that might occur in my experience."
• "The staff have always been nothing but lovely no matter the time of day, and they're always running around making sure everything is spotless."
• "Staff is polite and keen to help you, they do table service and you can even order through the wetherspoons app to jump the queue."
• "Quick service and friendly staff."

Cons:

• "Horrible service!!! I order double fried chicken burger and wait over 30 min for this... and also I get single grilled chicken burger...."
• "Really had an horrible experience firstly stood at bar for over half an hour staff must of thought I was invisible served everyone but then food was served lukewarm warm when complained staff just shrugged."
• "Terrible service, they put food on our table(9people) and blame us to steal the same food."
• "Dreadful service. My lamb-shank was still half frozen when it was served to me."
• "Food has been over an hour late several times!"
• "Terrible customer service, the male waiter was very argumentative."
• "Piss poor service by lazy and rude staff."

Atmosphere & Location

Pros:

• "Good location, right next to Stepney Green station and nearby Queen Mary."
• "A great spoons which is unofficially a student pub as it’s right next door to QMUL."
• "Great atmosphere and pleasant bar staff."
• "Classic British Pub but with a new look, if you are a uni goer or a post shift officer you should go at Half Moon to get a pint, you'll love the atmosphere and the people within the venue."
• "The overall atmosphere is busy and chaotic but it is partly because I went on a Friday evening."
• "Overall great atmosphere and a lovely outside space."
• "Very nice, lively place to spend time with colleagues after work or classes in large groups."

Cons:

• "The whole place feels like a prison, you can't move if you do not get permit from the waiters-guards."
• "It's often full of students from the university next door and waiting times to get a drink is horrendous."
• "Atmosphere is questionable at times. Last time I visited I got assaulted by one of the drunk female customers..."
• "It's almost closing time so harass all your customers to leave."
• "The stuff doesn't have any respect for customers after we spend over 70£ they bring has the drinks after 45 mins."
• "Because the venue used to be a former theatre, it has personality which isn't something you see nowadays."
• "Clean and spacious with some interesting building history :)"

Food & Drink

Pros:

• "Food and pints are ridiculously cheap and still decent, as is the service."
• "The food is delicious and very fast by the way."
• "The garlic bread, the onion rings, the halloumi fries and the macheese bites were great, specially the garlic bread!"
• "Food is good, right now there's a breakfast going for £1.99 which you couldn't get cheaper anywhere else."
• "The Burgers tend to be excellent and good value, particularly with their deals, and the breakfasts aren't too shabby."
• "The food is not great, but very affordable."
• "Excellent-tasting food whilst also cheap, large selection of fairly priced drinks and good promotional offers."

Cons:

• "Food awful. Jacket potato tiny. Had no rice."
• "The ribs are terrible though. Our pasta dish was so tiny that even my wife's little appetite wasn't satisfied."
• "Food wasn't the best served cold apparently no hash browns but then did managed to get some."
• "The food was all over the place and staff just did not know what was going on."
• "The lemon and herb chicken was still clucking when it arrived on the plate. It was wet and sloppy and the packet rice still had the shape of the packet when served."
• "The 6oz beef burger was a big let down."
• "Food arrives lukewarm at best."

Cleanliness & Maintenance

Pros:

• "We were in the beer garden which was fine, big, not overcrowded and clean."
• "Pub was clean and accommodated a huge group of us after a concert."
• "Always too quality food and clean environment."
• "Lovely pub. Outdoor area really well thought out and imagine it'll be very nice, and probably crowded in summer."
• "Great cheap Wetherspoons with an outdoor area for drinking which in summer is covered in flowers."
• "A nice entrance half courtyard enables one to sit out on those occasions when sunshine and warmth allows."
• "Handy location very close to the tube station, also big inside and outside area."

Cons:

• "Then when I went to the toilets the floor had been washed with product only and was a slip insurance hazard."
• "Didn't really like being in there; it smelled disgusting; I'm pretty sure there was poo on the walls of the cubicle, and also one of the cubicles was out of order."
• "Tables are cleaned with dirty cloths and visible sticky marks are on most tables."
• "The toilettes are often dirty and the tables are not cleaned regularly."
• "As I was leaving the toilets, I saw the back of the chef come out of one of the cubicles. She left the toilets without washing her hands! Filth absolute filth!"
• "Coffee mugs are the same, sticky and encrusted food on them."
• "Staff are miserable and all look like they have slept in a skip."

Value

Pros:

• "It's a Wetherspoon pub which means good-value on food and great selection of beers on tap."
• "For under £10 had 3 small breakfasts coffee and a cider afterwards so excellent value for money."
• "No extra charge for swapping beans for mushrooms on my Traditional Breakfast and unlimited coffee all for under 5 quid."
• "Drinks are so cheap here, you can buy them for as cheap as £2."
• "It's a Wetherspoons, you can buy three double rum and coke or three vodka orange etc for £10.00."
• "This is a Weatherspoons. But a good one. Its cheap - pints from £2 in London is awesome."
• "I think this is the cheapest JD Wetherspoon in London."

Cons:

• "The beer is expensive though, £3.15 a pint for a guest ale in the East End is a bit exorbitant!"
• "Charged different to what it said on menu because they said they were old menus."
• "That cured ham is a downgrade, a huge one, in a pub classic as gammon and eggs!!"
• "One went back as there was no fish only batter."
• "The worst coffee you can imagine. There was something stuck on my plate."
• "The food is good, I'm a big fan of Wetherspoon's Traditional Breaky (there's a veggie version, for you veggis out their in veggie land) and more importantly their refillable tea! (Coffee as well)."
• "It's a bit run down these days."