Address: 20 Brunswick Pl, Dawlish, EX7 9PD, United Kingdom
Phone: +441626863341
Rating: 4.7
based on 196 reviews.
Quality of Food
Pros:
"Absolutely love Gay's Creamery. It's been around for a long time and brings so many great memories whenever I visit."
"Amazing pasties bought a couple home after a short stay and wish I'd brought more!!"
"Amazing pastries, moreish cream teas, and godly tier cakes."
"Best ice cream ever, kids love it too, first time for my bf to try it and his words were bloody good."
"This place is just top notch, wish I had pictures to show but I was too distracted by the amazing array of baked goods they have here."
"Gorgeous ice creams with clotted cream put on top - fantastic!!!!! Totally delicious pasties and cakes."
"Best pasties IV ever had."
Cons:
"Possibly the worse pasties in the world."
"The ice cream specials used to be fantastic but today's visit I was very disappointed in the lack of clotted cream."
"Couldn't taste the cheese in the cheese and onion pasty. Ice cream generous but (again) lacking in flavour."
"When I had the chocolate cake it was really dry but everything else I've tried is nice."
"Overall impression was that items looked much better than they tasted."
"Being born and breed in Devon I enjoy a nice pastie, therefore when my son was passing through Dawlish he bought me a pastie from Gays Creamery. It was AWFUL. Uncooked potato and greasy pastry."
"Vanilla cake was the worst I’ve ever eaten. Tasted like meat/lard and the ‘icing’ was very dry."
Customer Service
Pros:
"Great shop, lovely ice creams, pies, cakes and lots of other nice goodies, Staff are really nice and the bonus is reasonable prices."
"Great gift shop. Food is amazing. And staff very helpful and very efficient!"
"The young female shop assistant couldn't have been more pleasant or helpful."
"Staff very friendly professional and helpful."
"Always plenty of friendly staff on hand too."
"Quick friendly service."
"Wow an amazing selection of delicious food and treats, the staff are really helpful and curtious."
Cons:
"I was short-changed by a young lady I hadn't left store but was putting change away."
"The young girls serving could do with some customers service training on how to smile but over all very enjoyable."
"Absolutely appalled with the level of 'service' this shop has to offer."
"Funny how an establishment with such a 'great' reputation can serve inadequate food."
"Staff spoke and looked like they were swallowing a wasp and the pasty (cheese and bacon and cheese and onion) were terrible."
"Served 4 pasties to take away. First off two were not what we ordered which if you have food allergies is unacceptable in this day and age."
"Good food but just check food for contents before buying as asked for steak only pie and got one with veg in it told that is how they are made when I took it back."
Shop Atmosphere and Location
Pros:
"It's opposite the park by the sea front, near the railway station."
"If your ever in Dawlish you have to visit gays creamery, it will cater for everyone food wise. Gluten free, as well as vegetarian."
"Lovely seating area across the road by the river."
"Seemed a very popular place, but lots of staff so we were served quickly."
"Such a lovely location as well, benches along the river so you can watch the birds!"
"Eat outside watching the black swans and ducks in the stream."
"Lovely cream teas in the garden by the river with the ducks and unique black swans as well perfecto."
Cons:
"This place is the absolute best for ice creams and baked food in general, Only downside at the moment is there is no social distancing going on whatsoever."
"Awful creepy place!! Downstairs its all lovely jams, clotted creams etc, but then you go upstairs and realise that the owners are extremely weird."
"Not the same as it used to be - far too commercialised now - the cream teas were all pre packed in plastic."
"The food here was 5 stars undoubtedly but the queue was cramped."
Value for Money
Pros:
"Good selection of well priced alcohols, jams, chutneys etc."
"This place is just top notch, wish I had pictures to show but I was too distracted by the amazing array of baked goods they have here, anything to satisfy a sweet or savoury preference, and a wide choice of beer, cider and wines to wash it all down with! Oh and the cost, OH THE COST!, portions are huge and cheap as chips!"
"Very nice staff and good honest food at a very good price. This shops staff were wearing masks long before it became compulsory."
"Who doesn't like clotted cream on an ice cream. Lots of local products and produce loads of staff on hand during busy times. Good value."
"Big choice of savories and cakes. Very generous portions at extremely affordable prices."
"This shop is by far the best bakery that I've ever been to, absolutely cracking selection of sweet and savoury items at very cheap prices."
"All home made. Great value for money."
Cons:
"I was short-changed by a young lady I hadn't left store but was putting change away and she only gave me Change for 15.00 not two tenners I have her pasties were good but not worth extra 5£."
"Extremely high prices! Stodgy food that is kept in a window all day."
"Bought some items at this shop on Saturday morning on way home. Got charged around £64 for items we realised when we got home added up to just over £50 so were over charged by more than £10."