Caffè Concerto Covent Garden Reviews Summary

Atmosphere & Decor

Pros:

• "Nice and clean with lots of tables available."
• "Beautiful classy decor with gold and marble everywhere, lovely Mediterranean atmosphere."
• "Nestled in the heart of Covent Garden, Caffè Concerto strikes a harmonious balance of elegance and gastronomic delight."
• "The place is beautiful as a fairy tale."
• "The ambiance was pleasant."
• "Beautiful interior but bad coffee and food; though it’s worthwhile for anyone who loves a good insta photo 😅."
• "The place itself is very nice."
• "Wow. Amazing experience. Aesthetic and beautiful decor and warm atmosphere."

Cons:

• "Decor is nice but very crowded."
• "Externally appealing but internally disappointing."
• "The interior was given cheap and tacky with the plastic gold."
• "However, trash was taken out through the dining area."
• "The cakes look amazing but it was one of the worst cakes I’ve ever had."
• "We ordered some cakes, I had black forest cake..supposedly but the cake was just dry and maybe old."
• "The inside of this cafe is really cute and looks fancy but all waitress looked tired and wasn't friendly at all."
• "It was expected to be a busy place since it is located in Covent Garden and we went there on a Friday night."

Service

Pros:

• "Good polite service and the tea cake ordered arrived very quickly."
• "Very delicious black forest cake, would have liked a bit more cherry but overall lovely."
• "We visited yesterday with two eleven year old granddaughters who were very taken with the beautiful window displays especially the macaroon tower!"
• "Great location, very prestige and beautiful inside."
• "We did the ‘Virgin Experience Days’ afternoon tea voucher for 2 and I subconsciously expected subpar service. I couldn’t have been more wrong."
• "Went here a second time, this time on a rainy evening. The place was full but the service wasn't affected and was efficient."
• "I enjoyed the tea place. We ordered tea for two people along with desserts and sandwiches."
• "The food was very nice but overpriced. I would never spent that sort of money on this afternoon tea."

Cons:

• "Service was okay. For this price, there are many better options."
• "The experience at Caffe Concerto Covent Garden was average. While the ambiance was pleasant, the service was a bit slow."
• "But the waitress came back to ask about paying service charge and had to be told it was optional."
• "Absolute tourist trap. Food took 40 minutes to come."
• "Food and service was good. But the waitress came back to ask about paying service charge and had to be told it was optional."
• "We had a great servant who took payment but the girl who served us was not nice, attentive or willing."
• "The service was slow, I ordered a cake and it came after 20 minutes of waiting, without spoon, I had to wait more time to get it."
• "Unfortunately my experience here wasn't pleasant at all. The food wasn’t great and the service was shocking."

Food Quality

Pros:

• "Cakes are nothing special. Ordered Tiramisu and Pistachio cake - ingredients clearly were not good quality as they lacked in flavour."
• "The place is absolutely adorable, such a nice decoration and relaxing colours."
• "The cakes were lovely and coffee was amazing too."
• "Food and service was good."
• "The food was decent, but nothing extraordinary."
• "Excellent desserts! We enjoyed the 'cream tea' for one and it was plenty for the four of us."
• "Very delicious black forest cake, would have liked a bit more cherry but overall lovely."
• "I enjoyed the tea place. We ordered tea for two people along with desserts and sandwiches."

Cons:

• "The food wasn’t great and the service was shocking."
• "Scones were okay. Tea selection are made from packets except the Flora tea which doesn’t taste nice at all - taste like fishy water."
• "Their special hot chocolate taste just like instant dairy milk hot chocolate."
• "Cakes are nothing special. Ordered Tiramisu and Pistachio cake - ingredients clearly were not good quality as they lacked in flavour."
• "Absolute tourist trap. Food took 40 minutes to come and is crazy overpriced compared to authentic local stuff you can get around the corner - food was not bad but I was definitely baited by the beautiful interior decor."
• "It wasn't amazing. I got the red velvet cake which tasted nice but also like it had been sat for a while which I imagine it probably had."
• "The espresso is served cold in oversized cups, and people scream, making it an entirely unrecommendable place!"
• "The food was very nice but overpriced. I would never spent that sort of money on this afternoon tea."