Double Dutch Pancake House Reviews Summary

Food Quality

Pros:

• "Absolutely gorgeous pancakes and beautifully presented too."
• "The pancakes tasted amazing, was such quick service, and they definitely didn't skimp on the toppings!"
• "Got both a sweet and savory pancake and they were both wonderful and flavorful!"
• "The pancakes are the best I have ever eaten my whole life!"
• "Absolutely delicious! I had the savoury breakfast pancake with chorizo, bacon, mushroom and cheese and partner had the chocolate conference suite pancake with pears, Nutella and hazelnuts."
• "Didn't think pancakes could be sooo good especially crepe style ones. Crispyish thin pancake, creamy icecream and delicious salted caramel sauce with bananas."
• "Delicious pancakes, great variety and lovely place."

Cons:

• "Food was nothing special (I've made better pancakes)."
• "The food was lovely but you didn't get a lot."
• "Overall, the dishes left us feeling robbed and hungry, and thoroughly disappointed."
• "Fairly tasteless savoury pancakes for breakfast left us unsatiated and in need of a second breakfast."
• "The waffles were exceptionally disappointing. They were barely warm, didn't taste like they'd been cooked fresh and had the texture of a dish sponge."
• "The 'Fully Dutch' pancake was very underwhelming to say the least, coming as a flat crepe covered in cheese."
• "Pretty miserable portion."

Service

Pros:

• "Prompt but not pushy service."
• "Lovely, friendly staff and classy and calm environment - not too overwhelming."
• "A special shout-out to TOM for being the sweetest server."
• "Special mention to our server for helping us with the menu as we are both visually impaired. Very welcoming and accessible."
• "The staff were fantastic and the restaurant truly lovely."
• "The staff were SO incredibly accommodating and courteous, the food was made with love and even the drinks! Fantastic!"
• "Service was really prompt and polite."

Cons:

• "Had to queue for 20 minutes or so as it's only a small place."
• "When the woman arrived, she didn't have the best attitude for constructive criticism."
• "The woman who seemed too own it was so rude."
• "The girl who waited on us... was cheeky enough too ask my friend if she wanted a Diet Coke?"
• "However, there was way too much dust and spider webs on the window."
• "Really rude customer service, was super unhelpful we were twelve customers and there was space for us but she insisted on not giving us the table."
• "There was a super long wait, I was on crutches and they didn’t even offer me a chair whilst waiting even though they had chairs available downstairs!"

Price

Pros:

• "I think the prices are very reasonable though I could have easily eaten more but didn't want to buy two!"
• "Good value and great pancakes!"
• "For the price its affordable."
• "Not cheap but not too expensive either."
• "The prices were really reasonable - three of us had a pancake and milkshake each, then a cup of tea and two of us had stroopwaffles, and the bill was £45."
• "Possibly the sweetest dish I've ever tasted and the price was fair too."
• "Great wee place, got there at opening and got a table but it got busy fast. Soon after! Amazing food, great service too, well priced for the quality of food served."

Cons:

• "I'd go again but it's a bit pricey for pancakes."
• "Also included in the bill is +10% service, be prepared to overpay more."
• "Only issue was the service charge was included. Bill said I didn't have to pay it but when time came to pay it was automatically included which I feel is a bit cheeky."
• "Very overpriced for flour egg and milk, oh and Nutella."
• "On the pricier side for lunch."
• "Loses a star for the upcharge on alternative (soy/oat) milk which I wouldn't expect from a vegan-friendly cafe."
• "However, myself and my partner left completely disappointed and angry at having spent £30 for two 'pancakes' and two milkshakes."

Ambiance & Location

Pros:

• "This place is absolute fantastic."
• "Lovely people, lovely place!"
• "The decorations are just so cute too!"
• "The building has a lovely vibrant ambiance, very indie and very welcoming with some outdoor seating for a sunny day."
• "Down a little side street in York situated perfectly just off one of the busy squares."
• "It’s a very cosy little building but the staff were all friendly and inviting."
• "A great independent find in York in a brilliant location just off Parliament Street."