The Spoke Reviews Summary

Price

Pros:

• "Price point wise, it's higher than average, but the quality and taste are exceptional. You get what you pay for."
• "The spoke is a pleasant cafe with delicious meals and reasonably priced."

Cons:

• "I think is very expensive."
• "Overall, average food, unjustifiably over priced, rude service, pretentious setting and it takes ages to get served."
• "Reallllly expensive coffee and food."
• "Your food isn’t good enough to charge the prices you do especially when the atmosphere is like a funeral."
• "Coffee is excellent, only gripe is that the prices are upper middle class."
• "The food is disappointing for the price they charge."
• "Overpriced - Poor Value For Money, Make sure you are aware of the costs."

Food Quality

Pros:

• "Food tasted great but had the salmon and poached eggs and it was such a small serving."
• "The best burger I've had in a long time, very tasty and the chips were addictive."
• "This family run business has great food, really nice ambience and lovely cakes."
• "It’s easily one of the best burgers I’ve ever had."
• "The food is excellent quality."
• "The jalapeno cornbread was delicious and a nice digression from usual brunch menu."
• "The food was truly great! The menu offered a variety of delicious options, and the flavours were simply delightful."

Cons:

• "Bad service, bad food, horrible customer service."
• "The food is a little pricey for what it is."
• "The service is acceptable, but the food is often poorly prepared."
• "The pancakes were tasteless and flat and the sandwich was soggy from the tomato’s and whatever sauce they put on it."
• "Food is average and staff are childish and unprofessional."
• "One of the worse burgers I’ve ever had. And chips were all soggy rather than crispy."
• "The atmosphere is always great here with a family and dog friendly vibe. Food is a little pricey for what it is and the burgers weren't very flavorful."

Service

Pros:

• "Lovely place with great, friendly service."
• "Their coffee is really good, the staff is cute."
• "The service and customer care was really good."
• "Staff were polite and it was the only place open before 10 on a Sunday in the area."
• "The staff are friendly, the food is excellent quality."
• "The staff are friendly, polite and the food is fresh."
• "The staff were polite, accommodating and speedy."

Cons:

• "The owner (the same woman mentioned in another reviews Isabella) timed us how long we were seating on the table and kicked us out after 50 mins in a very rude way."
• "The service was a bit slow, we weren't given any cutlery."
• "After waiting 40mins on a limited time schedule I Didn’t get to try the food because the incapable waitress forgot to process my order so back to work with an empty stomach!"
• "Food was really good but it was very pricey and the staff were awful, got my drink wrong... twice."
• "We waited ages to get any sort of service."
• "Many issues with this coffee shop. The main one being the appalling service and attitude of all staff, which I believe stems from the owner."
• "Really poor WiFi and staff that looked shocked to their soul that you've ordered a coffee."

Ambience

Pros:

• "Cool cafe atmosphere with the sort of decor you see on Pinterest."
• "The whole atmosphere is very cosy and comfortable."
• "This place is SO ambient - comfy chairs, such a laid back yet quietly buzzing atmosphere; a lovely place to work on your laptop, and welcoming staff."
• "Lovely decor and lighting in the evening."
• "The ambiance and atmosphere there is cool and calm and it's well suited for meetings and hangouts."
• "Overall nice place with a good vibe."
• "The atmosphere is always great here with a family and dog friendly vibe."

Cons:

• "Your food isn’t good enough to charge the prices you do especially when the atmosphere is like a funeral."
• "The location is great and so is the setting... but they really need to sort it out."
• "It creates a very unwelcoming atmosphere."
• "Did not like the environment either, it was quite weird concept - the place looks new but furniture is old and soft sets all ripped and hard chairs looks like from the movie about Chernobyl."
• "Quite noisy though if you want to read/do work on laptop, and a bit overpriced considering that you are not in the most 'trendy/hipster' area of London."
• "You can only use your laptop at one specific place at specific times...not cool."
• "Really weird timing and open in the evenings only on certain days, not reflected in the google map description."