Address: 13-15 Victoria St, St Albans, AL1 3JJ, United Kingdom
Phone: +441727857494
Rating: 4.2
based on 200 reviews.
Service
Pros:
"The boy was very polite and helpful."
"Came in on a Friday night with a couple of friends unfortunately lost my phone so I asked the manager at the time I think she was called Leeane and she was kind and helped me find my phone would love to visit the place again and see the smiling staff."
"Visited for a bottomless brunch, the staff were really attentive and the service was quick."
"Superb service by the team here today, very pleasant and facilities are superb, and the place is spotless."
"The bar staff were quick and I did not have to wait long to order drinks."
"We were served by a wonderful bartender, Ollie L, who was so friendly, welcoming and professional."
"Harley was incredibly accommodating and made our evening!"
Cons:
"Leanne who was behind the bar was very rude and not welcoming."
"The service was appalling, we had to go over number of times to the bar to order our drinks but was told to return to our seats and to wait."
"The waitress who brought the food out had an attitude problem along with a heavily stained shirt something not fit for front of house."
"When mentioned to staff they simply replied 'read the T&Cs' ... still no deal."
"The staff was not polite in any way the two people who served us were very blunt and arrogant."
"The overall tidiness is bad. The floor is super dirty and sticky, it hasn't been cleaned properly."
"Terrible service. Staff just stood about chatting."
"Good range of cocktails and they were buy of get one free when we went."
"The food and cocktails were good and worth the money, would recommend and will be booking again in the future."
"Amazing food at a brilliant price, and the staff were lovely! They made my boyfriend's birthday so special and were very accommodating!"
"The first course was good and the sorbet was lovely."
"The food was gorgeous, absolutely stunning! Burger best I’ve ever had in a long while!"
Cons:
"Drinks are ridiculously over priced."
"Went in for a buy one get one free cocktail ordered a pina colada, awful, they don't put coconut milk in it."
"Dirty pub, poor quality food and drinks."
"Food was poor. The was 4 of us on the table and 3 of the 4 meals was poor quality, poorly cooked and poorly presented."
"I had a chicken burger and it was like rubber and smelt off therefore I didn't eat my food."
"The cocktail was not made properly & then the bar man didn’t know what Pinot was!"
"The food was terrible! Ordered a sharing platter which was the worst thing I've eaten in a long time."
Atmosphere & Cleanliness
Pros:
"Great place for a night out. The atmosphere is good."
"Brilliant atmosphere, friendly staff. Definitely recommend for a good night out."
"Music was really good and the atmosphere is calm and really nice!"
"The atmosphere was great and got busier as the night went on."
"Place is lovely and staff are very friendly and professional, great atmosphere, clean and chilled, music relaxed - nice."
"The atmosphere has got a great dance vibe in the evening so great for that."
"OMG the vibes here were AMAZING!"
Cons:
"DJ starts playing music far too loud from as early as 7pm (a time people have a meal) you cannot hear yourself talk or have any type of conversation with people you are out with (it’s louder than a club)."
"The grass mat area was very wet like they empty drinks onto it."
"Came in for a drink on a Sunday evening, only one other couple in the bar but half the tables had empty glasses, bottles and generally looked like they hadn't been cleared for some time. Floor was sticky."
"Dirty tables everywhere, with no attempt to clear or tidy."
"There was a massive leak coming from the light fitting itself in the cocktail bar, which was very unsafe."
"The overall tidiness is bad. The floor is super dirty and sticky, it hasn't been cleaned properly."
"Terrible experience! The place was dirty the glasses were dirty & smelt!"