Viet Baguette (Pho & Grill) Reviews Summary

Food Quality

Pros:

• "The chicken banh mi was so tasty, bread perfectly airy, fresh herbs and pickles and perfect amount of mayo."
• "The food is always brilliant - we often get the pho when we are feeling unwell and it really cheers us up and tastes great!"
• "Good authentic Vietnamese food."
• "Lovely, authentic Vietnamese food at a good price."
• "The food has a proper homemade taste from vietnam (especially the spicy Bun Bo hué!!!)"
• "The food is authentic and excellent."
• "Fresh, delicious and fairly priced."

Cons:

• "Very dry, lacking in taste and overpriced pork noodles."
• "Salt and pepper squid was greasy, undercooked and just tasted like oil."
• "Also, not authentic vietnamese cuisine."
• "Bland, unauthentic Vietnamese food the pho tastes nothing like the proper Vietnamese pho and the meat isn’t fresh, has a frozen taste to it."
• "The food was bland and the baguette was cold."
• "The food was very unappetising and I really did not enjoy my meal it was very flavorless and plain."
• "TERRIBLE!! Ordered a rice and prawn dish. There we x2 prawns sliced in half (to make it x4 slices) and a plate full of bland veg and rice."

Service

Pros:

• "From the moment I walked in, I was greeted with a warm and inviting atmosphere."
• "Staff are very friendly."
• "Food always lovely.customer service is excellent."
• "Hadn't even started my meal and I already knew this restaurant deserved 5 stars due to the customer care, attention and effort they went through to make sure you were happy and comfortable."
• "Cool spot, friendly and very helpful staff."
• "The staff were friendly, food was delicious, and prices were reasonable."
• "Staff were excellent."

Cons:

• "The women that works there is extremely rude and has no manners."
• "They have added more seating that the people behind me keep ticking my seats."
• "It's appear, new management has killed it, reduced food quality and much much worse service."
• "Dirty table has gum all over the bottom, small dirty toilet also poor service the man who serve us seem like his dog has died."
• "Ordering by yourself can be challenging and I don't think it is worth the value if you have write it down yourself."
• "Felt rushed and unrelaxed."
• "We’ve been to viet baguette since it was in the small shop. The food is average good that why we always go once every week, but the service from those 2 waiters recently 😓😓I think the big boss should employing someone else if she wanted her business not to go down hill."

Ambiance

Pros:

• "Outdoor seating options are available too for when the weather's great."
• "Nice and friendly atmosphere."
• "The environment is nice and I have a small garden area toilets are located downstairs."
• "The restaurant has a very authentic feel to it. It’s very cosy and relaxing."
• "The place certainly doesn’t disappoint, it is tucked away from the busy high streets and the decorations are lovely."
• "The atmosphere & restaurant in general had a pleasant feel to it."
• "It has a cool rustic feel, there is also outdoor dining (good for summer)."

Cons:

• "It was noisy as well."
• "Slight white nose sussurus from the extractor."
• "Chairs are uncomfortable."
• "Table is sticky, toilet is flooded."
• "Now it’s counter service and pay up front. This detracts from the restaurant atmosphere it once had."
• "The rice roll paper was not done correctly. It was chewie and hard."
• "Pork com was cold, seemed to be made hours ago, not much pork."

Value

Pros:

• "Also very cheap! We'll definitely be back."
• "The food is great and good value."
• "All the dishes on the menu are really good for value too!"
• "The food was fresh, tasty and reasonably priced."
• "All at a reasonable price."
• "Delicious food at affordable prices."
• "Food is fabulous and reasonably priced."

Cons:

• "In my opinion, not value for price."
• "It's ok for the area as there are no other Vietnamese restaurants around, but it's not good compared to other Vietnamese restaurants."
• "Also quite expensive for the area."
• "Food tasted good but seems much pricier than before."
• "Unfortunately I found it very disappointing. Was asked to pay, and tip, when placing order at the counter. Not table service."
• "Good prices but the service has lately been a lot more rushed."
• "I thought the 'policy' was a bit odd and inconsiderate of the customers opinion."