Tuttons Reviews Summary

Category: Restaurant London

Address: 11/12 Russell St, London, WC2B 5HZ, United Kingdom

Phone: +442076322081

Rating: 3.8
based on 390 reviews.

Atmosphere

Pros:

  • "The atmosphere was nice and we had a lovely table overlooking the square outside; perfect for a hot sunny evening."
  • "Covent garden is always a lively place to visit in the evening."
  • "The bistro is located in a fancy area, with very lovely decor."
  • "Under umbrellas you can see the locals and tourists whilst having a relaxed drink or food."
  • "Right in the thick of Covent Garden. Beautiful upstairs space, and there are cellar type rooms downstairs."
  • "We sat outside and enjoyed the hustle and bustle of Covent Garden whilst we relaxed in the sun."
  • "The whole experience was smooth and relaxing. I WILL be returning next week."

Cons:

  • "The restaurant's atmosphere is dreary and uninspiring, with outdated decor that gives off a distinctly worn-out vibe."
  • "The dim lighting did little to enhance the mood and only served to highlight the tired, shabby appearance of the entire place."
  • "Uninspiring and tired."
  • "The atmosphere was tired and underwhelming inside."
  • "Sadly the place was quite empty explaining the lack of atmosphere."
  • "The restaurant felt very crammed."
  • "The room was very pretty - but extremely noisy and I couldn’t hear what my mom said on the opposite side of the table."

Service

Pros:

  • "The service is excellent and makes a standard evening out an exceptional one."
  • "But the service was diligent and the food tasty."
  • "The staff are swift, friendly and attentive overseen by a Maitre D that was present yet unobtrusive."
  • "Service was great; really friendly, attentive waiting staff."
  • "Excellent service from Siobhan, who is a first class host and server."
  • "Service we received was excellent and the complimentary Prosecco for for husband’s birthday was a lovely touch, thank you."
  • "Staff are pleasant, attentive and professional."

Cons:

  • "The toilets were absolutely diabolical, I’d expect to see them in a third world country."
  • "Equally disappointing was the level of service I received. The staff seemed disinterested and inattentive, resulting in a subpar dining experience."
  • "Service was extremely slow."
  • "Very bad service from a waitress with short hair, we were a table with 6 adults and 3 children."
  • "Service was horrendous staff messing around behind stations."
  • "The waiters was very confused; they brought us the wrong drinks. They forgot my first course and they didn’t know the kids menu."
  • "The staff seemed disinterested and indifferent to the patrons' needs."

Food Quality

Pros:

  • "Quality espresso martini."
  • "The food was delicious."
  • "We had the 3 course pre-show meal for £21 and was amazed at the quality of the food for the price."
  • "Food, especially salmon, was good except burger was well done even thought we asked to make it medium."
  • "The Sea Bass was great."
  • "The food was fantastic; both chicken salad and prawn salad were truly delicious!"
  • "We really liked the dark and white chocolate brownie. Very fresh and very tasty."

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