Yum Sa Reviews Summary

Category: Thai restaurant London

Address: 88 Plaza Gdns, Upper Richmond Rd, London SW15 2DT, United Kingdom

Phone: +442033719111

Rating: 4.5
based on 247 reviews.

Location and Ambiance

Pros:

  • "Ambience and service were great. Decor is great and location is too."
  • "The restaurant is literally opposite East Putney Station."
  • "Lovely décor and a clean, modern looking restaurant."
  • "Quite possibly the best Thai food I've had to date. The ambience was wonderful."
  • "Enjoyed a lovely late lunch sitting out on the terrace in the sunshine."
  • "Delicious food, lovely outdoor area with cover & heaters and very friendly & helpful staff."
  • "Right opposite the East Putney tube, Yum Sa is a beautiful restaurant with lovely cocktails and great food!"
  • "The restaurant is gorgeous and the staff are lovely."

Cons:

  • "For the ambient I think they must improve the air circulation because after we left the restaurant our clothes smell of fried."
  • "The area by the kitchen is so smokey we couldn’t breathe."
  • "We chose to sit outside, but it was a different experience as there was construction."

Food Quality and Presentation

Pros:

  • "Every item we ordered tasted great and nothing disappointed."
  • "The best items we had were the satay chicken, grilled prawns, and the soft shell crab."
  • "For mains we got the softshell crab which was fantastic and full of flavour."
  • "The red curry was so unbelievably creamy and delicious."
  • "Absolutely delicious. Ordered a beef rengdang which was served with a generous amount of meat."
  • "Delicious food. Everything was perfect! I very liked decoration. Nice atmosphere."
  • "The staff and food is incredible, the most amazing Thai curry I have ever had."
  • "The food was great, perhaps the most enjoyable spring rolls ever."

Cons:

  • "The food was well presented, but on seasoning, I felt was adapted to a foreign taste."
  • "The food was blend, lack of taste and flavour."
  • "As highlighted by another reviewer, the flavours don't truly match those of their home country."
  • "The food was good, not the best I mean but tastes and how they looked were very nice."
  • "The prawn red curry was a real low light. The aubergines were under cooked, the prawns were over cooked and dry."
  • "The sweet and sour chicken was bland and the pork curry was very dry and tasteless."
  • "I had the bottomless brunch and it’s a wonderful experience :) After our meal we had a cocktail prepared by Rodolfo."
  • "The food quality was fantastic, fresh, clean, full of wonderful flavours."

Service

Pros:

  • "The service was good, was a pity they forgot the second beer I ordered."
  • "The staff was really helpful and made great recommendations."
  • "Service was kind and quick even because wasn't so busy so we had the right attention from the waitresses."
  • "The service was incredible, and the staff were very attentive."
  • "The staff were really friendly and made the evening for us."
  • "The service was great, the people were really friendly and the food was incredible."
  • "The service and food is excellent. I had the bottomless brunch and it’s a wonderful experience."
  • "Excellent service, amazing food. The dim sums were delicious."

Cons:

  • "We waited a whopping 20 minutes just to place our order."
  • "After finally managing to get our orders in, we waited another 20 minutes just to receive tap water."
  • "The worst costumer service ever."
  • "Terrible service. The starters took over an hour to come, the food was cold."
  • "I never give back bad reviews... But this place was the worst, it took them 45' to bring tap water to the table."
  • "It was another 30 minutes before they took our drinks order and we got them and no one ever came to take our food order or even offer menus."
  • "We waited for one hour and 10 minutes. Nothing arrived! We paid for the wine and left!!"
  • "We ordered the lamb massaman and the nua yang(steak rib eye). The lamb was tender and melted in the mouth."

Price and Value

Pros:

  • "We had a discount and our bill was around £50-60 which was well worth it."
  • "Prize is high but we are in London... Anyway I will be back."
  • "Worth every penny. Soroosh and other servers worked well under pressure!"
  • "It’s a big restaurant with lots of space. There is a good selection of drinks."
  • "The menu was also great. It's rare when a restaurant offers rice WITH the dish of your choosing so the menu prices made more sense."
  • "Had the best time for a group booking. Over 40 of us and service was impeccable. Food was the best Thai I have had in a while."
  • "The Sunday brunch is a bargain and house wine great."
  • "The four course set meal was perfect (standouts were the red bean and green tea dumplings for dessert)."

Cons:

  • "However, I find this place to be very overpriced for what it is."
  • "It was £75 each, for a starter, a main, a cocktail and half a bottle of wine (one of the cheaper bottles)."
  • "The portion sizes were too small and we didn’t feel like we were attended to by our many waiters."
  • "Waited nearly an hour for our main course. Would have ordered appetisers to keep us going, but they were very overpriced."
  • "The food is good but the price is far too high."
  • "The restaurant is beautifully decorated and all the staff, including the chef, welcomed us in and said hello. Staff did try very hard with service (although perhaps communication could be improved as we had 3 different servers repeating the same things at different times)."
  • "I was expecting a more creative/experiential menu than the one that was presented to us, especially given the price."
  • "At £78 for 2 people our dinner was very expensive for what was essentially standard Thai fare presented prettily (an entree, main and drink each)."

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