Pizza Pilgrims Selfridges Reviews Summary

Food Quality

Pros:

• "One of the BEST gluten free pizza I have ever had!!!!"
• "My Halal Pepperoni pizza was delicious."
• "The pizzas are made with fresh, high-quality ingredients."
• "THE best pizza we've had...and we've been to Italy!"

Cons:

• "We’ve eaten at 5 different Pizza Pilgrims restaurants and this is by far the worst in terms of food quality."
• "The pizza's crust was somewhat burned, and the inner part was very soggy."
• "The food wasn’t good at all, the pizza’s crust was somewhat burned, and the inner part was very soggy."
• "I have been eating in here the worst pizza ever. Very bad taste, I would never come again."

Service Quality

Pros:

• "The staff at Pizza Pilgrims Selfridges were also incredibly friendly and attentive."
• "I was welcomed and seated by Monica, who gave me an exceptional service today."
• "Had a great time! The food was so good, great vegan, gluten free and dairy free options!! Our server Margherita was so kind and welcoming."

Cons:

• "Unfortunately, the service I encountered was far from what I had hoped for, and it significantly impacted the overall enjoyment."
• "Service pretty good but a lot more expensive than other branches of pizza pilgrims."
• "To start off with the food was amazing. Could not fault it. The service, however was mostly non-existent."
• "The service is good but the pizza is not good and most of it not eaten because it is not eatable due to the dough not good."

Atmosphere

Pros:

• "The atmosphere is amazing, but the very best are the people, namely, Monica."
• "Amazing food, as usual for Pizza Pilgrims. The staff were super friendly and attentive, especially Diana, and the atmosphere was nice and calm too."
• "The atmosphere of the restaurant was welcoming and the drinks were outstanding."

Cons:

• "It does still feel a bit like you're sat in a food court so if you want a view while you dine maybe head to the Kingly Court branch."
• "They have very large portion sizes, good for 2-3 people. The atmosphere is not that great or lively."
• "Long time to get served, seems understaffed, place is a little dirty."