Santa Maria Pizzeria Islington Reviews Summary

Food Quality

Pros:

• "The pizzas are amazing and well cooked, with authentic Italian flavors."
• "We loved the San Nicola with caramelized onions; the dough is quite spongey and rich."
• "Absolutely delicious pizza Napoli style, with a gluten free option and some other dishes too."
• "Best pizza on Upper Street by far, especially the crust dips and caramelized onion and goats cheese pizza."
• "The pizza truly is among the best, quite remarkable and readily competes with the best of the Napolitan houses."

Cons:

• "The San Giuseppe pizza was great but the Sant Anna wasn't, it had something missing in the flavor."
• "I found the pizza delicious but a little bit soggy due to all the toppings."
• "The San Gennaro pizza was very salty for my liking."
• "One pizza came a little bit burned; I asked for one pizza with no tomato sauce, and then it came with tomato sauce."
• "The pizza was tasty but could have been a bit more well done."

Service Quality

Pros:

• "Staff were super lovely and helped us choose the food and the drinks."
• "The service was quick and the staff was very friendly and attentive."
• "Lovely staff, great music, and the staff were loads of fun."
• "Amazing customer service, my waitress was very kind and attentive."
• "Service is compulsory at 12.5% - even for someone eating by themselves."

Cons:

• "The service here was particularly bad, with long waiting times for menus and bills."
• "Service was not the best, and presentation was bad, my pizza was a joke."
• "Slow, slow, slow staff, soggy, disappointing burnt pizza and seriously bad service."
• "Service was quite bad.. first waiter very rude, they sent pizza while still eating starters."
• "After seating us, they have taken 45 minutes to hear our order."

Ambiance

Pros:

• "A family-friendly atmosphere, good for families with classic toppings."
• "Nice atmosphere and great service from all the staff including Fay and Ollie."
• "If you haven’t been - go immediately, lovely staff, great music."
• "Great atmosphere, super friendly staff and tasty authentic pizza!"
• "Nice atmosphere, great food and a super professional five stars service from Serena."

Cons:

• "Second time here and never coming back, the guy who was putting the table was more interested in the staff conversation."
• "Tables are placed really closely together, and the noise of the slamming door does not add to the atmosphere."
• "Bizarre music - traditional Neapolitan pizza restaurant blaring generic rock."
• "We were the only two customers for the first 45 minutes then a party of 8 came in for quick Christmas lunch."
• "The manager was very accommodating, friendly and knowledgeable."

Price and Value

Pros:

• "Portions were generous and fair for the price."
• "Good prices and big portions, most pizzas are around £12."
• "A good quality Chianti on the menu at £30 a bottle."
• "Prices are in line with the market."
• "The pizza was amazing, the atmosphere was great and the service was fantastic, prices were incredibly reasonable."

Cons:

• "This was an insult to Italian food, my partner's pizza came with a whole covered with ham."
• "Pizza overall I’d give a 4/5, the dough is really good but toppings a bit disappointing."
• "First time here but very disappointed with the quality of the food given the ratings."
• "There is an automatic 12.5% service charge on the bill."
• "I was really looking forward to this visit and the staff was great, it was pretty empty and service was speedy."