Union Viet Café Reviews Summary

Food Quality

Pros:

• "Especially the pho and curries are absolutely amazing here."
• "Beef Pho - one of my favorites! All the ingredients are super fresh and the broth is so tasty."
• "Really delicious, authentic food. The shredded pork egg noodles were very tasty."
• "Food is truly authentic from the now well-known summer rolls and banh mi's and pho to the less-known Bun Bo Hue."
• "Outstandingly good pho, so fresh, so aromatic, so much depth of flavour."
• "The tofu pho was good and the summer rolls (egg rolls) were also really crispy and not too oily."
• "Some of the best Vietnamese food I've had in the UK, everything is delicious and fresh."

Cons:

• "Portion relatively small for the price."
• "The food was not especially tasty or authentic. Very average."
• "The phở is a no. It was cilantro soup."
• "maybe the restaurant was good in the past, but our experience was not very pleasant. Pho was average, summer rolls was without any taste."
• "I expected to have some nice authentic flavours but unfortunately the aubergine fry and the 3 pork dish were both pretty bland."
• "The chicken pho hit the right notes for the soup and the main ingredients were fresh and well seasoned."
• "Had high expectations but sadly I found the food very very bland - my bun Bo hue was not spicy at all."

Service

Pros:

• "The lady who served me was extremely helpful and friendly."
• "Good pho and nice service but the broth was a little too vinegary to be perfect."
• "The staff were great and friendly, particularly helpful with allergy menu too."
• "Service on the other hand was impeccable and location cute&cozy."
• "Owners of the restaurant and staff are lovely and very friendly."
• "Staff were lovely and the waitress serving our table upstairs was delightful."
• "Fantastic service with really friendly owner and staff."

Cons:

• "Service was a bit slow, but I think that was because of a large group."
• "Service was not very good, forgot one of our drinks and didn't give us any cutlery or tell us where to get any."
• "Unfortunately never got to try my food as it was damaged and spilled out all over the ubereats drivers bag...still trying to get a refund from ubereats."
• "The server spilled broth on the table and on my wife's phone on delivery, muttering 'sorry' but leaving immediately without offering any assistance."
• "Staff were friendly but they all seemed very busy and inattentive."
• "The service was a bit on the slow side, as there were only two people serving for a full house of guests."
• "The service was almost non-existent."

Atmosphere

Pros:

• "Lovely casual vibe."
• "The restaurant has a great atmosphere, lovely simple decoration and a warm and calm feel when dining there."
• "Atmosphere is nice, the place isn't too noisy, guests aren't bothered by each other regarding the close spaces between each table."
• "Lovely restaurant in the heart of London."
• "Delicious healthy Vietnamese food."
• "Warm homely atmosphere, which is something hard to find in the city."
• "Beautiful atmosphere makes you feel so relaxed and at peace!"

Cons:

• "The venue is a little odd and the door kept letting the cold in."
• "It was stifling, and the noise level measured over 70 db (similar to heavy traffic)."
• "Tables are super close together so if you have the unfortunate luck of sitting next to loud or otherwise annoying people, you're stuck hearing every word of their cringy conversation the entire time."
• "Google stipulates Union Viet is open 5:30 – 9:30 p.m, but it was closed when visiting on Wednesday 2nd December at 8pm."
• "Upstairs room is cold."
• "The dining area is a bit tight though."
• "Small seating area but is fine unless you want to sit in with a large group."

Value

Pros:

• "The portions are generous and well priced."
• "Very reasonable pricing and for the area, too - came to nearly £20 for two and I had a soft drink with meal."
• "Prices are very affordable!"
• "The portion was huge and the price was really reasonable."
• "Delicious food at good prices."
• "Very affordable prices."
• "Price point is typical of London City food prices. About £15 for mains."

Cons:

• "Portion relatively small for the price. Waited for 40 min for a beef pho that’s not super hot."
• "£13.50 is a lot for a noodle soup served in disposable packaging despite us eating in."
• "Food is quite pricey in my opinion when it comes to portion size."
• "The prices are 30% higher than the ones found in google maps."
• "Somewhat overpriced for the portion size but tasty nonetheless."
• "Too expensive for the kind of dishes being offered."
• "Food quality is high, but the actual portion sizes are smaller than you might expect from the price."