"Greggs, what a place service with a smile and helpful too."
"Spiffingly good burger King, excellent service. Fresh, hot well prepared food."
"Good choice of outlets here."
"Love this place. We can get food from M&S Food and they provide microwave for you to cook your ready meal."
Cons:
"Rude member of staff, cold cheese and onion pastie."
"Prices are dear."
"All the available tables were dirty, with crumbs and food waste on them."
"Filthy floors and tables, rubbish bins overflowing and in need of a good clean."
"Went to get a pasty from Greg's, young girl serving at G K was not helpful."
"The tables were dirty, the shop way overpriced."
"Food nothing like the photo, burger about the size of a plastic cup lid."
"Everywhere very clean except the toilets."
Cleanliness and Maintenance
Pros:
"Clean and well laid out."
"The toilets were clean and working."
"They place seemed reasonably clean."
"The toilets were clean and tidy."
"I cannot believe this place exists. It saved my night."
"Very clean tidy shop with lots of food drinks and accessories to choose."
"Called at the M&S shop in the services and after spilling a full cup of coffee at the checkout I was helped."
"Clean, spacious service station, it does what it says on the tin!"
Cons:
"The men's toilets are outside the building but inside a glass conservatory style addon."
"Toilets could be smelled at the entrance to the main buildings about 10-15 yards away."
"Visited at 4am today. The cleanliness of the eating areas was a disgrace."
"Why are men forced to urinate in front of each other. Can we end the awful antiquated practice of urinals?"
"Toilets for men is outside and for women, they were inside which was a bit strange."
"Tables were dirty, the shop way overpriced."
"The dirtiest service that I have come across. It was disgusting, the floor was filthy."
"The toilets could be smelt from 100m away."
Staff and Customer Service
Pros:
"Staff at Costa were quick and efficient."
"The staff were helpful and friendly."
"Man at the WHSmith (elderly with glasses) wasn't the nicest but the beautiful young lady at Costa (Lucy - blonde hair blue eyes) brought my experience back."
"I witnessed fantastic customer service from Jani and Tom."
"Good services well lit and safe parking,hot clean showers, good variety of shops for convenience food and drink usual inflated purchase prices."
"Today I was blocked in the lorry park by another truck which made me over on my 2hr stay AMANDA was a star very helpful and understanding in helping me sort out my problem."
"Amazing there are bins in the men's toilets. Men sometimes need to wear pads too."
"Handy stop off without the crowds at Lancaster Forton or Tebay."
Cons:
"Went to Greggs. Rude member of staff, cold cheese and onion pastie."
"No one was cleaning tables though one man was sweeping the floor."
"The lady was extremely helpful and told me where to park."
"The cleanliness of the eating areas was a disgrace. Filthy floors and tables, rubbish bins overflowing."
"My husband was challenged for using the disabled bathroom, the male cleaner accosted him."
"Man at the WHSmith (elderly with glasses) wasn't the nicest."
"The dirtiest service that I have come across. It was disgusting."
"Dirty filthy place. The tables were disgusting & hadn't been wiped clean all day."
Parking and Accessibility
Pros:
"Plenty of parking when we went."
"Would stop here again."
"Good services well lit and safe parking, hot clean showers."
"I have just got to say I witnessed fantastic customer service."
"Needed a pitstop lovely area very friendly and very clean toilets to say how many people went through."
"Not a lot of parking for truckers."
"Today I was blocked in the lorry park by another truck which made me over on my 2hr stay."
"Nice little services, staff friendly."
Cons:
"Plenty of car charges small carpark very busy."
"Hardly any disabled spaces either."
"One of the better service stations. Always appears to be clean and there is a good mix of facilities available."
"It's not that big so gives a bit of congested look."
"The toilets could be smelled at the entrance to the main buildings about 10-15 yards away."
"Why are the ladies toilets so far away from the mens?"
"A very small retail offer compared to other services."
"It's a motorway services area. Has a good range of facilities. Apparently, the gents are a good place to find half naked tattooed fat blokes, washing their hair in the sink."