Brown Rice portobello Reviews Summary

Category: Buffet restaurant London

Address: 207-209 Portobello Rd, London, W11 1LU, United Kingdom

Phone: +447799911305

Rating: 4.4
based on 135 reviews.

Value for Money

Pros:

  • "Can't believe you can find such a yummy 'All You Can Eat' Thai food at only £10.95 in London!"
  • "Filled up a container for around 7 quid and the food was unbelievable."
  • "£8.95 all you can eat (green Thai chicken, mussels, chicken breasts, vegetarian selection...)"
  • "So delicious and the best deal around."
  • "Botomless lunch for under £11 ?!?"
  • "21 pounds for 2 people with a soft drink each in August 2022."
  • "All you can eat for £8.95! Absolute bargain!"
  • "£8.95 for all you can eat 'Thai' buffet. £10 if you include drinks. It may sound cheap..."

Cons:

  • "Wasn't worth £9. Maybe the £5.5 takeaway as that seemed more popular..."
  • "If you go in as s couple you cannot share the same plate and you only want a little something to share ! In the end it cost us £11 for a small plate of food and a bottle of beer and you have to pay cash !"
  • "Just cheap food. Simply disappointing. If you have £10 to spend just do it somewhere else."
  • "Went there with high expectations considering previous reviews and popularity on social media. The food tasted below average, poor quality."

Food Quality and Variety

Pros:

  • "Although the variety is simple, the taste is real good! I particularly like Singapore noodles, Massaman curry, green curry..."
  • "Fantastic selection with several curries, nothing greasy, oily, or too hot."
  • "Limited choice but trust me it’s worth it."
  • "The food is tasty and good value for a good money..."
  • "Good selection of meat and vegetables. Newest on the menu is the mussels."
  • "Food was great, lots of options, tender meat, very nice chill atmosphere..."

Cons:

  • "Food isn’t bad but it’s a bit of a scam if you like sweet and sour."
  • "The food seems good but it’s always the same stuff all the time."
  • "Singapore noodles too spicy, pad Thai top sweet. Really liked the veg Samosas"
  • "Awful cheap food that sits in that window all day long. Nothing is authentic apart from the steamed rice in that place."

Customer Service

Pros:

  • "The restaurant is clean and staff is polite. Highly recommend!"
  • "The lady who runs the place was kind."
  • "Staff are friendly too. Hygiene measures are in place too. Highly recommend."
  • "Friendly polite lady at cash desk only take cash though no cards accepted there."

Cons:

  • "I was so surprised by the hostile customer service here."
  • "Not great, not much variety for the price it’s okay as you can get or eat however much you want but lady at the front today was quite rude like we were a nuisance."
  • "I'm local to the area and didn't know this shop existed and I now know why. The lady at the front of house had a really bad attitude and it made me feel unwelcome."
  • "Awful customer service, the cashier at the till did not seem to be interested in the customer at all."

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