HARI's - Kings Road Reviews Summary

Customer Service

Pros:

• "Had a great experience, team was very welcoming and nice!"
• "Tony is so dedicated, she doesn’t waste any time."
• "The staff it’s friendly specially the lady from the reception how she is kind and polite!"
• "Lewis was excellent, and gave me exactly the style I wanted, but better!"
• "I love going to Hari's, the man himself often calls in to spread his bonhomie."
• "The staff were all very warm and welcoming, creating a great atmosphere in the salon."
• "Great service, staff are attentive from the moment you walk in the door."
• "All the staff were also extremely helpful and genuine."

Cons:

• "They are very difficult to deal with the make-up people are not responsive."
• "Absolutely ridiculous, they wont properly blow dry your hair after any treatment."
• "Sadly the blow dry took an hour and 15 mins, freezing cold, no one offered me anything to drink."
• "I walked in and walked out, the staff were very nervous and confused."

Quality of Haircut and Styling

Pros:

• "My Hairdresser was very knowledgeable and had professional suggestions for the style and cut I wanted."
• "She really listened to what I wanted and was very meticulous with the cut and layering."
• "Tony listened to what I wanted exactly, took her time to make sure I was happy."
• "Superb cut and blow dry with a lot of attention given to my specific hair type."
• "Excellent haircut service! I was treated by a trainee under supervision: the service was exceptional."
• "I’ve received many compliments for the cut & highlights he did recently."
• "Very corteous staff overall and Lewis was absolutely fantastic."
• "Jay is a master of high-quality haircuts: the attention to detail, the precision."

Cons:

• "One session, he finished the cut and styling in 30 minutes and looked average."
• "The front layers are so short and thick that it looks shaggy and almost as if I have two different haircuts."
• "The balayage was ok - nothing special for the price (£320!!)."
• "Terrible experience. They dyed half my hair a horrid orange looking colour."

Salon Atmosphere and Environment

Pros:

• "The salon has a great atmosphere, with a friendly vibe."
• "There's a cocktail bar at the rear where you can order hot drinks and fresh fruit juices."
• "Breath of fresh air and I look forward to my next appt thank you so much!"
• "The Bayern Munich of hairdressers. All round superstars with excellent skill sets."

Cons:

• "I left with super frizzy hair which just looked awful and lots of my hair broke off during the process."
• "For the price I got a cold water rinse from someone who had trouble speaking English."
• "Very unprofessional and unhygienic.. oh well..waste of time."
• "It’s over priced (unless you want to see the lovely colourist from New Zealand)."

Value for Money

Pros:

• "All in all 10/10 well worth the £20 even more! Thank you for making me feel good."
• "Great model hair cut from a trainee hairdresser. She was very professional."
• "Amazing service at an extremely reasonable price! Thankyou to Gabby and the other stylists."
• "Have been coming here to see Sarah C. for a v.long time and have never left disappointed."

Cons:

• "Paid £55 for a blow dry I could have done at home."
• "I paid £125 for her to do as she pleased with my hair."
• "The price is unjustified. Although, the place looks ok, and there are some nice people."
• "I got in asked for a cut and I was shown a list of who's available, given a choice between one whose rate was 51 and another at 46."