Gielly Green Reviews Summary

Staff and Service

Pros:

• "The receptionist staff were so lovely and inviting as soon as I walked in the door."
• "Everyone smiled at me and made me feel welcomed and relaxed."
• "All staff go above and beyond to ensure that you receive the best salon experience."
• "The team is very kind and polite. They made me feel so comfortable and constantly offered me tea/coffee."
• "The whole team was lovely and great. Very attentive and they make you feel completely relaxed."
• "Everyone here is friendly and attentive, listens to what you're really after and artistic and creative in achieving it."
• "Everyone at Gielly Green was incredibly friendly, always checking in to make sure I was comfortable and offering drinks."

Cons:

• "They charge you £50 for an optional hair mask, but they make it very awkward to say no to having it and make it sound obligatory."
• "For a premium salon, that was completely unexpected. It is super unhygienic and risky i hope they don't leave their customers with problems."
• "I felt slight aggression when I contested it."
• "It was a hot day when I arrived there, the staff didn’t even bother to offer water!"
• "I had to wait at reception for over 5 minutes before anyone greeted me or even acknowledged my presence."
• "I was also seated next to two colleagues doing one another's hair at the wash station talking about how ugly and overweight one of their colleagues wife was? And generally just screaming across me to other colleagues. Very unprofessional."
• "After the haircut I still had hair all over me, they didn’t bother to help to clean up and rushed me to leave."

Salon Experience

Pros:

• "Absolutely Beautiful Experience at Gielly Green."
• "So professional and such an aesthetically pleasing place which is a bonus."
• "The salon is bright and elegant and the back wash beds are without question the most comfortable you could find."
• "Beautiful salon with such friendly, welcoming staff."
• "The salon itself is super cute and aesthetically pleasing."
• "The salon is lovely, professional and excellent customer service."
• "The salon is always clean and welcoming, and use high quality products."

Cons:

• "Sadly my blow dry was not a big blow out but a flat pancake with no shape what so ever."
• "For three hours i was pampered, spoiled, taken care of by an excellent team of people."
• "However, my highlights have turned orange-brown now, not what I asked for."
• "The haircut was very basic (he really just cut it straight across) and I have since noticed I still have a lot of split ends especially at the front."
• "Overall a rather disappointing experience, especially considering the high price."
• "All in all, just not worth the £500 I paid, the result is by no means bad but I don't feel like it reflects the price."
• "A friend recommended one of their stylist. I tried them twice for hair cut and both times I regret it because the service was poor and unacceptable."

Stylists and Colourists

Pros:

• "I had a GREAT haircut & beard trim with Simone."
• "Simone did a brilliant job of taking my concerns and coming up with a better plan for how to address them than what I'd asked for."
• "Karolina is truly brilliant, she is an amazing colourist and so kind."
• "Lauren is my new colourist and I have had constant compliments on my beautiful hair colour since."
• "Simone was an artist and created a beautiful haircut which I can maintain at home easily."
• "Karolina did such an amazing job with colouring which suits my skin tone and exceeded my expectations with what I originally asked for!"
• "Simone is so skilled at cutting hair. He listens and works with the texture and type of hair."

Cons:

• "I went in for a Brazilian wax and was grossed out that the lady doing the wax was double-dipping throughout."
• "I asked for dark highlights and was given very light ones."
• "Fake reviews! Paid celebrities."
• "However there was no head massage."
• "I get my eyebrows shaped by Vaishali here and she is the best!!"
• "I've been coming here for over a year now and I'm always amazed how Darijo makes my hair look so beautiful!"
• "I had to wait at reception for over 5 minutes before anyone greeted me or even acknowledged my presence."