Casa Nostra Restaurant Reviews Summary

Category: Italian restaurant

Address: 8 Mulgrave Rd, Sutton, SM2 6LE, United Kingdom

Phone: +442086617284

Rating: 4.7
based on 194 reviews.

Food Quality

Pros:

  • "It's the first place I've ACTUALLY been IMPRESSED by food ANYWHERE!"
  • "The food envy from all at the table was palpable!!"
  • "The food is absolutely amazing."
  • "Food was amazing."
  • "The food quality and quantity are exceptional."
  • "The food was amazing and truly Italian."
  • "Simple Italian food done superbly well. Reasonably priced menu and they have a nice house red."

Cons:

  • "Really disappointed with the behaviour of the staff."
  • "Wish they had better vegetarian food options they only had pomodoro. Pizza and bruschetta."
  • "Food below average."
  • "The pizza is awful, taste like a frozen one."
  • "Awful food."
  • "Worst Italian restaurant I ever been."
  • "One of the worst pizzas I tried."

Staff and Service

Pros:

  • "The Waiters all had there own personality which made you feel so welcome."
  • "Wonderful staff."
  • "Staff So friendly especially Francesco."
  • "The staff are friendly and attentive and the whole place give a such an authentic Italian experience."
  • "The waiters were full of fun, the place was buzzing, great service, the food and drinks were fab and very reasonably priced."
  • "The staff are very friendly, always remember faces and make you feel at home."
  • "Staff were attentive and polite."

Cons:

  • "On arrival they told us we only booked for 7 and the place was busy."
  • "That's a warning to anyone who would be offended or annoyed by slightly mischieveous behaviour and jokes."
  • "Had a terrible experience with one of the waiters."
  • "The jokes and antics of the waiters can be an acquired taste."
  • "Came here for a birthday. The night was going well. Food was good but was met with an uncomfortable comment from one of the staff members when receiving our food."
  • "Not once did I receive an apology."
  • "One thing that happened was when it came to the time of paying the bill, we had decided to split the cheque. The waiter snagged £4 extra even after me telling him the exact math."

Atmosphere and Ambience

Pros:

  • "Great atmosphere and wait staff were incredible with service and entertainment."
  • "Quite small Italian restaurant with excellent ambience enhanced by very friendly staff and management."
  • "Atmosphere was incredible...laughing, chatting singing...like being in Italy...loved it."
  • "Unique atmosphere, staff who take genuine interest and time with you and gorgeous food."
  • "Atmosphere great."
  • "The atmosphere was fantastic."
  • "The atmosphere was so amazing! This is the best Italian restaurant (or any restaurant for that matter) that I’ve been to."

Cons:

  • "Tables far too close together. Waiters all friendly and jolly. Very lively atmosphere but music unnecessarily loud given the noise from tables already."
  • "It is a VERY NOISY restaurant. It was very hard to hear what our group were saying over the noise."
  • "Let me start by saying that if you're a vegan or a vegetarian or lactose intolerant, this restaurant is not for you."
  • "Portuguese are copying Italian food everywhere because their food aren't good."
  • "Isn't a proper Italian restaurant."
  • "I am 90% sure that the pizza was one of the frozen Dr Otker one’s. It was appalling."
  • "I don't know why that restaurant got very good reviews. The food was average."

Value and Pricing

Pros:

  • "Always remember to tell them if you have a birthday, you won't regret it!"
  • "The waiters were full of fun, the place was buzzing, great service, the food and drinks were fab and very reasonably priced."
  • "The prices were really reasonable and the food was delicious."
  • "Very fair prices across the whole menu!!"
  • "Generous portions, great value for money."
  • "The prices, are very reasonable."
  • "Food portions are very big and generous."

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