Donatello Reviews Summary

Food Quality

Pros:

• "The food was sensational and the quality is by far above what you pay."
• "The pasta was gorgeous and the service was excellent."
• "Very nice food good choice friendly staff."
• "The food we ordered was simply delicious and the portions were more than generous for the price."
• "The food was very good and tasty and the ambience was just right."
• "The food was absolutely incredible."
• "Had the most delicious pasta meal here."

Cons:

• "The food wasn't fresh and you could definitely tell it wasn't made from scratch."
• "Bland tasteless food, very difficult to cut through the cardboard pizza & garlic bread."
• "Food tasted stale and bland."
• "The Pizza was virtually tasteless and chewy."
• "The most tasteless pasta I have ever had & the pizza is average."
• "Food however is very mediocre and seems to be a British attempt on Italian food."
• "The food didn't taste that great."

Service

Pros:

• "The manager was lovely to our large walk in group and provided us with a nice round table."
• "Staff were polite and accommodating and apologetic for the wait time."
• "Service was excellent and quick."
• "All the servers were super nice and attentive."
• "The staff always attentive, and even on busy days you won't wait long."
• "The waiters were nice and helpful and made a good effort to sort us out."
• "Service was very quick even though it was very busy."

Cons:

• "Service was rushed hovering to take plates away even though not finished felt awkward like on a conveyer belt in and out not able to relax at all."
• "The service was terrible really unorganised and kind of rude staff."
• "Really bad service."
• "Service was very rushed to the point of feeling hostile."
• "Some of the staff were incredibly rude."
• "Service was slightly slow."
• "Service very slow and unfriendly."

Value for Money

Pros:

• "For the price of the dishes, this is the best bang for buck I've had at a restaurant."
• "Gotta say great food and value for money."
• "Really good value. A lovely meal at good price."
• "Food is excellent value, atmosphere is great."
• "Love going to this Restaurant. It's always busy, the food is always good and, the bill never breaks the Bank."
• "MY NEW FAVOURITE PLACE!!! The food here is delish and soo well priced."
• "Always good food for the price."