The Island Reviews Summary

Service and Staff

Pros:

• "The manager on duty treated me very well. She was Italian and had a great demeanor about her."
• "The staff were warm and attentive greeting my guests I as soon as we arrived."
• "The staff have always been amazing, helpful and friendly even when stupidly busy which is now pretty much all week."
• "Staff and service were great though."
• "Waiting staff were amazing must give credit."
• "The staff were absolutely wonderful."
• "Service was good, the waitress was very friendly and we had a great evening."

Cons:

• "There’s no way I’m going back there and no way I could recommend the place to anyone unless something is being done about the rude staff."
• "Our party of six has been seated by a relatively crude waitress."
• "Staff were not very helpful."
• "Average food and bad/rude service- bits missing from our orders with no explanation (cauliflower cheese)."
• "Such a shame the service was so poor tonight."
• "Staff were not attentive until we alerted the manager."
• "Whilst the service was prompt, it was unfriendly and not at all welcoming."

Food Quality

Pros:

• "Highly recommend the nachos and the chunky fries. Both delicious."
• "It was honestly one of the best roasts I have had in a long time, perfect portions and beautifully cooked."
• "Food has recently gone off the charts with the introduction of a new chef providing inventive and tasty daily specials."
• "The chicken wings remain the standout - but it’s also the only pub I can find a good margarita!"
• "The canapé menu was delicious; the drinks flowed."
• "The food was excellent and abundant, the price/quality ratio outstanding."
• "Everyone really enjoyed the food."

Cons:

• "Really disappointed in the menu sides we got served today."
• "Overcooked fish meant it was stuck to the batter and disintegrated upon separation."
• "I was very disappointed with the fact that cash was not accepted."
• "Attended Saturday for a meal, and I was so disappointed at the food."
• "Food is not great. Worst chicken wings ever. Everything was under seasoned."
• "Food wasn't good at all. Squid is definitely frozen and was too rubbery to eat."
• "The Sunday roast was cold, the potatoes were very hard and the yorkshire pudding was a rock."

Ambience and Atmosphere

Pros:

• "Such a lovely community atmosphere, clean, fresh, plants, good beer on tap."
• "Very lovely, family and dog friendly pub."
• "The Island is a calm, warm and comfortable place to meet."
• "We could have stayed there all day (and nearly did), any wine snobs will turn away now when I say; I loved their Merlot."
• "So much care and attention has been taken to provide a beautiful space to eat, drink and socialise in."
• "Lovely laid back atmosphere too and great service."
• "It's so well laid out with lovely decor."