Mesa Financial Reviews Summary

Client Support and Communication

Pros:

• "The one constant in the whole process was the excellent support from all the team at Mesa Financial."
• "She was reactive and responsive and made our experience incredibly positive."
• "Dee has answered all of our questions, guided us through the mortgage process."
• "Jo was always available to answer any questions I had and was able to find me the best rate and terms for my loan."
• "Always happy to answer any questions and always providing us with regular updates."
• "We have now fully completed and excited for the next few years in our new home. Thank you Mesa for all your help and for the bubbly!"
• "The process was very efficient and we highly recommend using the team if you are looking to obtain a mortgage."
• "Always called on time and answered all related queries and worries we had."

Cons:

• "We had been back and forth with James and Jo for almost a year on several properties before we finally had an offer accepted."

Mortgage Process and Expertise

Pros:

• "Professional, helpful and always able to point us in the right direction."
• "Jo was brilliant at explaining things to us at every stage of the process."
• "We are extremely satisfied with the service and would highly recommend Mesa Financial to anyone in a need of a mortgage broker."
• "Mesa Financial has been a huge help throughout the process of re-mortgaging my properties."
• "Very knowledgeable and opened up options I didn't know about before."
• "Very impressed with the high level of service throughout from James, after turning to different companies for help with our situation."
• "James has been a huge help in progressing the matters and helping to resolve any issues arising during the transactions."
• "James really made things so simple for me to arrange my mortgage... this is the second time I have used MESA and would never go anywhere else."

Cons:

• "Had a great experience with MESA. It turned out to be a long process for me with having to try a few different options for mortgages due to changes in circumstances."

Personalized Service and Attention

Pros:

• "They fully understand how important such a purchase is to someone and you truly feel like you have their full devoted attention to your case."
• "A complicated process (expats with a UK house to refinance plus a mortgage application) was made as clear and simple as possible."
• "We have been extremely impressed with the whole Mesa team. They have been so professional and efficient right from the day we enquired."
• "Dee at Mesa Financial has been so supportive, communicative and all round amazing throughout the process of securing my mortgage."
• "We would highly recommend using Mesa Financial and will definitely use them in the near future. They provide an outstanding service."
• "From the moment I was introduced to Mesa and James McGregor I felt re-assured he would get me a great deal on our remortage."
• "What can I say! What a company they bent over backwards to help us achieve a mortgage offer."
• "James really made things so simple for me to arrange my mortgage... this is the second time I have used MESA and would never go anywhere else."

Cons:

• "Having not used a mortgage broker before, I was very impressed with MESA. They provided a great service from start to finish and took a lot of the work off my hands."

Problem-Solving and Flexibility

Pros:

• "After being let down by a previous provider and with the possibility of losing our dream home, Jo, James and the team quickly and with success got us everything we needed to get the sale back up and running and agreed!"
• "The process was seamless from start to finish, even when we had a little hiccup with the surveyors' valuations there was a great resolution presented and we were still able to progress as planned."
• "Barclays really drove Dee and me to the bend with multiple compliance queries but Dee kept it together."
• "I was very happy with the referral. They took all the toil and effort out of trying to locate and then apply for a relevant mortgage."
• "Francisco even appeared on a Sunday morning to sign some documents, which helped speed through the deal."
• "James and Fran have been excellent to work with and real life savers for us."
• "James McGregor was a top man to deal with and followed through what he said. Actions speak louder than words and this gent truly delivered on both."
• "Being new to the UK we were fortunate to get introduced to the team at Mesa Financial and truly believe that we wouldn’t have been able to secure a mortgage without their insight and advice."

Cons:

• "It turned out to be a long process for me with having to try a few different options for mortgages due to changes in circumstances."