White City Retail Park Reviews Summary

Category: Shopping mall Manchester

Address: Chester Rd, Old Trafford, Stretford, Manchester M16 0RP, United Kingdom

Phone: +441618285777

Rating: 4.0
based on 247 reviews.

Store Selection and Variety

Pros:

  • "It's what you would expect from Curry's, it's a decent size with a fair selection on offer."
  • "Staff were polite and helpful, I was in and out very quickly probably go back for a new TV."
  • "I'm so glad white city is back on the map. More shops now attract me."
  • "Home Bargains, PC World, Halfords, Iceland, ALDI and M&S with DFS, Benson beds and KFC across the way AND a massive Tesco and Lidl 5mins down the road."
  • "A large Home Bargains store with all sorts of things you need for everyday life at low prices."
  • "Great retail park with an array of different stores."
  • "Good choice of shops. Really worth a visit."

Cons:

  • "Visited Halfords. Service shocking. Customer assistant didn’t know his stuff and was overcharging me."
  • "Some stores have not had a face lift yet."
  • "Not a good selection of shops but if the shop you want is here then it is a good place."
  • "May shops are closed down so it's not the best of shopping malls but a few useful shops are still around."
  • "Like many retail parks there is a limited range of shops with a limited range of products available."
  • "Apart from a big Currys and some furniture stores, most of the stores are empty."
  • "Currys at white park has shortage of staff and items as well."

Parking and Accessibility

Pros:

  • "Disabled parking and all stores have step free access."
  • "Nice retail park, lots of parking space."
  • "3 hours stay on normal days and 1 and a half on Matchdays."
  • "Had no problems parking and exiting the park."
  • "It's very handy to have all this with ample free parking."
  • "Tons of free parking."
  • "Sizeable parking lot and quite accessible with nearby tram stops and bus lines."

Cons:

  • "A nice array of shops but my visit was completely ruined by the unnecessary 3 hour parking limit imposed by Smart Parking."
  • "Avoid Avoid.. I was charged £60 for just over 2h hour after purchase of new washing machine from currys."
  • "The entrance and entry to parking really needs revising. There are always big queues in and out."
  • "Car park nightmare! Visited today (26th Oct) took 15 minutes to park because of congestion where cars were unable to leave."
  • "Didn't even realise there was a parking time restriction at White City retail park, and landed a £100 fine for staying too long!"
  • "Be very careful parking here The car park is managed by Smart Parking who will fine you £100."
  • "Parking layout is not great, rubbish congested system to enter and leave means during busy periods you can be waiting a substantial amount of time to leave the car park."

Customer Service

Pros:

  • "Staff in both stores excellent, as in other branches."
  • "The staff were very very helpful, they went above and beyond to help."
  • "Went for a bed do visited both Dreams and Bensons for Beds both very helpful but decided to go with Bensons for Beds."

Cons:

  • "Visited Halfords. Service shocking. Customer assistant didn’t know his stuff and was overcharging me."
  • "Was kept waiting to me attended to by floor Staff after which items not available."
  • "Disgraceful service, curry's don't have a customer services they don't have surveys to fill out, must be frightened of feed back."
  • "Currys at white park has shortage of staff and items as well."

Overall Shopping Experience

Pros:

  • "White City is just incredible. Honestly I've not moved from my flat due to having this plethora of 10/10 shops on my doorstep."
  • "What an improvement to this park from my last visit about 5 years ago. Last time I was there it was like a ghost town but now its active, lots of life."
  • "A fabulous place to shopping and dinning out, shame there's no post office and card factory shop, maybe unit after ex-halfords would be converted in."
  • "White city, has a lot of shops for everything!"
  • "This is probably one of the best places in Manchester to buy furniture."
  • "Lovely, clean, spacious, lots of parking spaces, restaurants, supermarket, furniture, car service(halfords), home items, diy stores."
  • "An excellent chopping destination for furniture and there is a pizza hut to fill you up!"

Cons:

  • "Not so great if you don't drive though as public transport isn't brilliant round there."
  • "I don't really care for this place. There's 3 big expensive furniture shops, I don't need furniture."
  • "Getting in and out by bicycle is also a nightmare."
  • "It's doesn't have everything you need, it's mostly furniture and carpet retailers."
  • "Can definitely be improved and cleaned up more frequently as there's often trash around and birds flying indoor."
  • "Only trouble was the length of walk to bus stop in order to catch number X50 to Manchester Piccadilly."
  • "Unfortunately there are always rough people around this shopping center and loads of homeless."

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