WMC - West Midlands Customs Reviews Summary

Customer Service

Pros:

• "The entire team are absolutely lovely and went out of their way to make sure I was happy."
• "Very trustworthy, polite people before and after the job is done!"
• "Everyone I spoke to was professional and friendly."
• "The customer service was excellent and they were very professional and efficient."
• "Once I arrived the owner Adnan was very professional and welcoming."
• "The guy who works there is so lovely too his customer service is amazing!"
• "Very professional, reassuring and honest people."

Cons:

• "Multiple phone calls and no answer. Ridiculous."
• "I've requested a quote on three occasions via the website and had no one contact me back."
• "Unfortunately the guys who were working on my car were strapped for time because there was only 2 people working on the day I came."

Quality of Work

Pros:

• "Extremely pleased with the end result, the guys at West Midlands customs have done a great job in a timely manner."
• "The quality is top notch and comes with a warranty."
• "The standard of work is unreal!"
• "The quality of work they have performed is incredible."
• "They’ve completely transformed my car and I couldn’t love it more."
• "The quality of work is perfect!"
• "Absolutely love the work that was done on my car."

Cons:

• No negative comments regarding the quality of work were provided.

Value for Money

Pros:

• "Also great value for money, especially considering the time taken to really deliver on what I wanted to achieve."
• "They were quick, affordable, incredibly professional and very informative."
• "Price was extremely competitive."
• "He then gave me an excellent price for the substantial amount of work that was needed to fix the previous wrap."
• "Efficient high quality work at a fair price."
• "A complete de-chrome and powder coated alloys all for a great price."
• "Considering they have a busy schedule he made time for my new car to be wrapped."

Cons:

• No negative comments regarding value for money were provided.

Professionalism

Pros:

• "Ady & WMC were recommended to me & described as the best in the region."
• "Exceptional work, fast turnaround."
• "Very passionate, friendly and professional!"
• "Dealt with Ady, he is very professional, patient and honest to customer."
• "The over all customer service experience was exceptional."
• "The most friendly staff who professionally advise you in the right direction."
• "Professional, Polite, and a hard working team."

Cons:

• No negative comments regarding professionalism were provided.