Caversham Lakes Reviews Summary

Category: Water park

Address: Henley Rd, Caversham, Reading RG4 9RA, United Kingdom

Phone: +447935604463

Rating: 4.1
based on 126 reviews.

Family Beach Experience

Pros:

  • "Family beach clean about Gastro zone with amazing choices."
  • "Nice but small section for swimming by the family beach area."
  • "Great place! Our first time there for open water swimming. 3 nice loops up to 1.5km."
  • "Visited the family beach which was reasonably priced for admission."
  • "The beach is nice, clean and tidy, a few different food stalls, drinks and the staff on the beach were lovely."
  • "Lovely place to spend a day with the family, surprisingly nice facilities and lots of food venues."

Cons:

  • "You don't get much for the family beach ticket price- it's literally just access to the beach - you have to pay extra for sunloungers etc."
  • "The family beach was filthy, no lifeguard, and the management don’t seem to care about the health and safety of their customers."
  • "Feels like a bit of a rip off."
  • "The family beach is completely unkept and be mindful if you come with children as the ground is not sand but more gravel from the nearby construction site."

Aqua Park Experience

Pros:

  • "Inflatable obstacle track is awesome."
  • "The Aqua Park is great fun but as above 50 minutes is not enough time to do all of it."
  • "Update: aqua park even bigger and better this year."
  • "The aqua park was great fun, even for adults and 50 minutes was a perfect amount of time."
  • "The waterpark is great and so much fun."
  • "We spent the day at the private island and finished it with some fun on the aqua park."

Cons:

  • "No safety patrols on the water."
  • "Arrived for the Aqua Park and were told we would have to leave our keys or 'something valuable' in exchange for a wetsuit."
  • "The inflatables were underinflated and the course was covered in bird poo also the only notable part used to be the iceberg inflatable but that has now been removed."
  • "The inflatable was covered in bird poo, sections were under inflated, and the water was a bit green."
  • "Arrived to see faeces all over the inflatedble equipment."
  • "Horrendous food quality it was nasty and overpriced, £1 for a 20p lolly was an absolute scam."

Food and Beverage Options

Pros:

  • "The food stalls offer tasty toasted sandwiches and paninis, as well as ice creams and cold drinks."
  • "Very pleasant pretty beach bar with music."
  • "The pizza was excellent - the best that I've had in a long time."
  • "The bar had reasonable prices."
  • "Plenty of food and drink available on site, at reasonable prices."

Cons:

  • "Shame the food/drink prices are so bad though. £2 for a can of coke?!?!"
  • "Very expencive food and drinks. 11,50 for margarita pizza."
  • "The food options were pretty poor, all vegan/veggie options had run out."
  • "The food from the fish and chip van was good, although a little pricey."
  • "Expensive hot drinks at cafe, only 2/3 full as they ran out of milk."

Staff and Management

Pros:

  • "We were very well looked after by 2 wondeful staff members who sorted out the children with kit, drinks, food and lollies."
  • "Staff very safety conscious."
  • "Staff were friendly and efficient."
  • "Staff are very kind, helpful and understanding."
  • "I am extremely disappointed at how the open water swimming is being side of things is being managed, compared to how it was in 2021."

Cons:

  • "Staff complaining they have to clean not just water park, but also camping toilets."
  • "Arrived for the Aqua Park and were told we would have to leave our keys or 'something valuable' in exchange for a wetsuit."
  • "Very poor hygiene, feel sorry for young staff they working in heat and have to clean toilets also."
  • "The staff on the food stalls were rude, uninformative and uninterested."
  • "Staff weren’t overly welcoming or accommodating."

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