Coral Reef Waterworld Reviews Summary

Water Slides

Pros:

• "The water slides are fantastic."
• "We got to go on the water flumes loads."
• "Definitely worth going and if you love rollercoasters the waterslides are for you especially the 'yellow one'."
• "The water slides are not your average slides, they're the best we've been on."
• "The Slides are epic, the rapids are fast (When turned on) and the sound of the volcano is awesome!"
• "For older children there’s the excitement of the volcano eruptions and an amazing choice of interactive slides."
• "We loved how you can customise the lights in the slides."

Cons:

• "However, felt that it could do with 1 or 2 more small slides for the younger kids."
• "The queueing for the water slides is far too long."
• "Most areas of the pool are far too deep for young kids."
• "The wait time for the slides is too long to be worth a 90 minute visit, and the price."
• "You are only given a 1 and a half hour time slot and the queuing time for each of the 5 flumes is between 15-35 minutes."
• "Too congested in shallow areas and que times for slides meant that we only got to go on 2 of the 5."
• "The session is 90 minutes and spent roughly 20 minutes queuing for each slide."

Cleanliness and Maintenance

Pros:

• "We found it to be clean and tidy with lots of lifeguards and staff available."
• "The changing rooms were surprisingly clean."
• "The facilities are great. Nice big pools, fantastic water slides and the place is spotless."
• "The changing rooms are really clean and smell good too - not like some pools we have been to."
• "We also found the changing areas, showers and hair-drying areas clean and tidy."
• "It was good to see staff members constantly cleaning the area and checking the toilets."
• "Clean showers, toilets and changing rooms."

Cons:

• "The floors are swimming in urine- it smelled so strongly- and plasters and hair everywhere."
• "50% of the showers were out of order and these were also cold."
• "That was so crowded, long queue for slides, really dirty water with rubbish swimming along, dirty floors and changing rooms."
• "The toilets in particular were atrocious. Dirty floors, dirty pool, plasters, hair and grubby everything."
• "The changing rooms were filthy and should be cleaned more often."
• "The cleanliness must receive urgent attention (it is very common to see solid UFOs (Unidentified Floating Objects!) floating on water)."
• "The whole pool / tiles / floor was filthy. Rubbish floating around throughout the pool."

Staff and Service

Pros:

• "The staff are so friendly from reception, life guards and manager."
• "There are also plenty of life guards, so you feel very safe."
• "All the staff were very friendly & approachable to me during my visit."
• "The staff on reception were really helpful and the team looking after our party were wonderful."
• "The staff were outstandingly helpful, which made the experience flow smoothly!"
• "Every staff member here is friendly and kind and helpful."
• "The staff were incredibly helpful, friendly and accommodating."

Cons:

• "The staff were all unanimously rude starting at the front desk and carrying on throughout."
• "Reception was poorly organised - no member of staff present on the entry desk."
• "One child was vomiting in the shallow end, a lifeguard noticed and mouthed to another to inform him across the pool, but nothing was done."
• "The lifeguards have no interest in trying to make things work and get the queue jumpers to cooperate."
• "Was a nice enjoyable place but poor action from lifeguards, not a finger was moved when my 1 year old went under water and couldn't breathe just sat and watched."
• "A lot of lifeguards on shift but didn't seem to notice when a small boy went under and began struggling in the water."
• "Noa at the restaurant, was extremely rude and unpleasant, not fit for that place, spoiled our moods."

Value for Money

Pros:

• "Prices were reasonable too."
• "I thought it was good value as all water slides are included in price."
• "The entry fee is reasonable and the heating is excellent."
• "As a group booking we paid a really good price."
• "Total price was £47 for three which is pretty steep."

Cons:

• "Such a rip off. 60 pounds for 3 hours swim!!!"
• "Unreasonably expensive!"
• "It takes some chutzpah for the venue to charge a family £60 a head for a 90 minute session."
• "Although we had fun with our toddler I would say it is very expensive."
• "Not exactly good value for money. Don’t think we’ll be going back."
• "On top of this we paid about £50 for 90 minutes of this hell."
• "We spent over £70 on tickets and the children only managed to get on one waterslide as the queue was 50 minutes long for one slide."