Grind Reviews Summary

Food Quality

Pros:

• "The cheeseburger was one of the best I had in London, many compliments to the chef."
• "I had Mushroom Hash and it was so tasty."
• "We were 2, ordered some small plates to share, all our choices were well suggested by Laura."
• "Full English breakfast was delicious with fresh ingredients."
• "The food was amazing and our waitress Debora made sure I never had an empty glass."
• "The food was great as well - me and my friend had veggie breakfast, which was full of flavor and good portion size."
• "The coffee tastes really good."
• "Food here is incredible! Top score to all the chefs."
• "The food was unreal and the bottomless drinks were flowing!"

Cons:

• "Unfortunately the flat iron chicken (£19.50) was disappointing. The chicken skin was fleshy (not crispy), the meat bony."
• "The texture of the pancakes reminded me of scone which was not what I expected."
• "The food is expensive, not great value for money. Avocado on toast and a coffee for £16!"
• "The food was absolutely delicious, although it took a little longer to arrive than expected."
• "Ordered an iced chia which I'm pretty sure had no coffee and had no ice, one pan eggs but the eggs were basically solid."
• "Had a glass of mulled wine @£7.00, and a glass of Old fashioned espresso @£9.00... but the OFE was a big let down, few drops of bourbon and few more drops of some sort of diluted coffee."

Service Quality

Pros:

• "Excellent service by Debora and the food was amazing."
• "Our waitress Debora was super nice and attentive, she did a really really good service."
• "All the employees made an extraordinary service."
• "Michele, the Bar Manager, made us delicious cocktails."
• "Waiters staff really attend to details, and super friendly."
• "Valentina, who delivered one of the best customer service I ever experienced, she was kind and polite and served us in no time."
• "Their signature espresso martini was so good, it wasn’t too bitter or too sweet."
• "Valdemar provided excellent service, great atmosphere made sure me and the boys were having a good night."

Cons:

• "The service was friendly but erratic."
• "The seating policy means that if I turn up alone during a busy period I’m required by 'Seating Guy' to sit at one of the tables people generally want to avoid."
• "Service was extremely poor. Table cleared, and no one came back to offer dessert menus or further drinks."
• "Service was very slow even though the restaurant was not busy, so we were asking the waiting staff for an update and to bring the food/drinks we requested."
• "The service was mostly good, bit slow even though we were right next to the service stand outside."
• "We were made aware the kitchen was soon due to close so we ordered all the food at once... eventually received two of the items (croquette and crispy calamari) despite having requested all of the items be brought out together."

Ambiance and Location

Pros:

• "Beautiful and cozy place to spend my time."
• "Location easy to find, an amazing layout in the Broadgate circle."
• "Strategically located with easy access via Liverpool Street station."
• "Great atmosphere, robust coffee and delicious breakfast."
• "Their bottomless brunch attracts big groups of customers making the atmosphere at Broadgate Circle lively."
• "While surrounded by bustling Liverpool Station, it actually felt peaceful."

Cons:

• "Uncomfortable high tables, music too loud, making it difficult to have a conversation."
• "It gets incredibly busy, noisy and service is strained at these points."
• "The only thing I would suggest is less salt on the hash browns."
• "The noise at midday was more like a night club than a coffee shop, was hard to hear the barista."