Address: 155 Wardour St, London, W1F 8WG, United Kingdom
Phone: +442074944991
Rating: 4.1
based on 643 reviews.
Cake Quality
Pros:
"The cakes we ordered were amazing but the lotus milk cake took me by surprise because it was that good."
"Wow. You’ve not had cake until you’ve had their milk cake. I had a slice of the saffron, and I’m in heaven."
"The cakes and tea were delicious. They tasted the same way they looked like."
"It has a divine taste. Simply a Plain milk cake but it has a unique Taste."
"The numerous range of cakes are not only a treat to the eyes tastes good too."
"The cakes are as delicious as they look, the service presentation is high quality and different which I love!"
"The cakes were fresh, the sponge was moist and delicious!"
Cons:
"Things such as macarons are still better from a dedicated bakery."
"but unfortunately, their appearance doesn't quite match their taste."
"The cakes rely more on decoration than texture and flavour. You will get a far better cake slice from a supermarket."
"We only tried desserts, but milk cake is over-rated."
"Presentation a 10 but wow so over priced, no taste/flavour very disappointed."
"The cakes were tasty but not as tasty as their presentation."
"Cakes were beautiful but the taste was questionable."
Service
Pros:
"They guided us on how to get the cakes and suggested their signature cake."
"The Manager, he is so friendly and so are the waitresses that we have had the pleasure of meeting."
"The staff was super friendly and we enjoyed a lot our experience."
"The staff were attentive however when you order takeaway you have to wait outside for someone to bring the order to you."
"Service is absolutely amazing 💯 Quick polite and to the mark."
"The staffs were helpful and attentive making sure every customer is properly attended."
"The staff are friendly, welcoming and pay attention to each table."
Cons:
"Upon our spontaneous visit to the restaurant, we were informed of a 15-minute wait for a table. Patiently, we waited with the expectation of being seated, only to experience prolonged neglect from the staff."
"We waited for ages to order later one of us showed up to counter as we presumed self order but it wasn’t the waiter had all the time to wander around and didn’t show up to our table."
"On the menu late was 3.9 but we were charged £7! Cakes were £8 a piece and £5 service charge for a very bad service."
"The service was not great and quite inefficient as had to kept asking for the same dish."
"The service wasn’t great, but the desserts are worth the hype."
"But the service was bad. The food took too long, we didn't get water, the empty plates were ignored, the condiments we asked for were forgotten."
"The service however is awful, we had to wait for our non-cooked deserts for quite some time and the staff is very unfriendly."
Atmosphere
Pros:
"Nice cozy environment, if you are on a date, this is best place to visit before going on bed."
"The place is located in a main area, the view and the sitting places are very nice and comfortable."
"Nice cakes and tea in a lovely setting."
"The atmosphere has been softened by the change of the interior."
"Decor is eclectic and interesting. It's an aesthetically pleasing place to hangout."
"The first thing that strikes you is the cafe's inviting atmosphere."
"The atmosphere is trendy and welcoming with lots of plants and neon signs."
Cons:
"It was managed poorly and I didn’t feel good because of all the people leaving their seats to see the cakes."
"It's chaotic all the time for no good reason and loud music makes it worse."
"Very pretty interior but the seating was a little cramped and lacked privacy."
"Atmosphere was not very good as quite empty."
"The waitresses displayed a noticeable attitude, making the atmosphere uncomfortable."
"Also, I strongly felt that there weren’t enough servers compared to the number of customers."
"Very noisy, load music. Too busy."
Price
Pros:
"Not to expensive. 2 cakes 2 coffee and tea £21."
"Drink prices are comparable to nearby pubs."
"Prices are reasonable for a London Cafe too which is great."
"Price-wise: it's fine, it's London."
"Prices are quite expensive. Just over £30 for 2 cakes and 2 teas but it was a lovely sweet treat."
"The stylish decor adds to the overall charm, making it a favorite among those seeking a satisfying and tasteful dining experience."
"Not cheap but great if you want to treat yourself"
Cons:
"The desserts are quite expensive as well, a slice will set you back almost £9."
"Also not worth the price, too expensive."
"Quite expensive though just for desserts and coffee."
"Prices are pretty standard for central London so 2 drinks and 2 cakes was £50."
"Drinks overpriced as much as the dessert."
"It's wildly expensive (average for central London but with the terrible service, definitely too much)."
"Also very expensive for what you get, 2 cakes and service was around £20."