Woodside Animal Farm Reviews Summary

Customer Service

Pros:

• "Staff are lovely and helpful."
• "Friendly and patient staff."
• "Every member of staff was magnificent!"
• "Staff were incredibly helpful!!"
• "The staff are very pleasant."
• "Staff in all areas are good and help to make our visit special."
• "The staff are super friendly, and the farm has so many different animals to see and interact with."

Cons:

• "Shocking customer service. Refused to move our tickets to a later date as it fell in a school holiday even though we were happy to pay the difference in price- computer says no!"
• "Waited for nearly five minutes to order before any member of staff even acknowledged I was waiting!"
• "The staff were very scarce and not quite helpful."
• "I only saw two workers on the farm, one in the restaurant with arms folded looking bored, one in the shop same as, looking bored."
• "The caffee staff that never smile or say a thank you or goodbye."
• "Normally love this place but wow the cafe today was absolutely filthy, two girls behind the counter had no interest in cleaning up tables or the floor."
• "Cafe service was really bad - three lots of hot food ordered - one brought out and had to wait for other two."

Facilities & Cleanliness

Pros:

• "The café is very clean and has nice snacks for children and decent enough food for adults such as the soup."
• "Good clean toilets and family friendly facilities."
• "Clean and tidy too and no it does not smell as someone else has said."
• "Toilets 🚻 are very clean and they have a limit of how many people in."
• "Good entrance and parking facilities."
• "Plenty of hand wash stations once you've fed the animals."
• "Great loads of washing stations around."

Cons:

• "The place overall could maybe have a lick of paint and a few minor repairs here and there, the car park definitely needs some work on it."
• "Understandably, some of the attractions are currently closed due to Covid restrictions but the place is starting to look really tired."
• "The building look like they need sprucing up the ponds were in a very poor state."
• "It's a nice place to go with young kids but it needs a few improvements there weren't as many animals as there used to be and it looks old and tired."
• "The cafe could benefit from some updating."
• "Overpriced and the whole grounds need updating."
• "So much trash on the floor that is so dangerous for small children."

Value for Money

Pros:

• "Quite expensive for us now though, although as a family of 5 everything is!"
• "For the price you pay (compared to Mead Open Farm) this place is brilliant."
• "Good value for money, free car park."
• "Price of entry was very good especially as rides on the little Fun fair and tractor are then free as well."
• "For around 7 pounds a head-this is a bargain."
• "Quite reasonably priced too!"
• "So far the best value for money that we found."

Cons:

• "Found this place by chance,not to be to negative it could do with an update,price to enter is reasonable but to charge the same as an adult for a child of 2 is ridiculous."
• "The pricing could be looked at especially off peak which is no different than peak!"
• "It's gone up in price but is still a lovely day out, lots for the kids to do, feed animals, parks, rides, the bouncy thing they have and an awesome soft play all included you don't pay extra for anything."
• "The cafe was a little expensive but you can bring picnic to eat outside."
• "It's expensive for what it is (slightly cheaper if you pre book online)."
• "For £11 a ticket, I certainly will not be returning!"
• "I felt it was a little over priced compared to other farms I've been to and what I've got for my money but it was an enjoyable few hours."

Animal Welfare

Pros:

• "Great place to take kids for an incredible fun day, lots of animals to feed (you get a bag at entry with ticket) includes a tractor tour, lots of playing area for kids including sand play, large trampolines (for under 5s and over 5s), crazy golf, lots of hand wash stations, ice cream shop, restaurant/cafe, farm shop (shop is free to visit), and much more."
• "This is a relaxed and lovely place to take the kids. I took the niece and nephew and they loved feeding the llamas and goats."
• "All the usual animals - sheep goat pigs horses, plus llama alpaca flamingo peacock. You can touch chinchilla snake chick lizard."
• "You are also able to buy animal feed to experience feeding the farm animals."
• "The farm is very well looked after, the animals are happy and friendly."
• "Good selection of animals well looked after."
• "Alot of animals out today and the fact you can feed them is a definite bonus."

Cons:

• "Didn’t like seeing the roosters in such tiny holding pens indoors but I’m hoping there was a good reason for it."
• "The miniature horse seemed to have a problem with its feet as kicking around and lifting it's feet up alternately, possibly needing attention with shoes."
• "The goats seemed bloated from all the pellets that you could by to feed the animals with."
• "The cows looked bored and in general the animals didn't look happy."
• "The chickens and Cockerells that were being sold in the shop were kept in very small cages."
• "Didn't like the cockerels and hens pen near the pigs. They just live in a concrete wall."
• "Some good activities for young children. I'm disappointed in the animals, though."

Activities & Attractions

Pros:

• "There are also trampolines and an indoor play area."
• "They have something for all ages, from tea cup ride to mini golf."
• "Several other outdoor activities include a mini-golf, electric tractors, carousel rides, pedal go-chart and another riding areas for smaller kids."
• "Highly recommend for a fun birthday party or just a day out with kids."
• "Petting Farm where you can buy feed for the animals."
• "A well-organised animal farm with connected cafes (one inside for a quick bite and one in the car park) and an indoor softplay area."
• "Fantastic place for a perfect day out!"

Cons:

• "Day was ruined due to the rain no where really for shelter which was disappointing."
• "Only thing I'd say that needs a bit of TLC is the crazy golf... it's a little bit run down and knackered."
• "Too many flies around the restaurant area which is a hazard in itself with the preparing of food an customers eating the food."
• "Not all of the fairground rides were in action the day we went."
• "The inside playground is absolutely disgusting."
• "The mini golf is in need of a bit of tlc and the general areas need some updating."
• "The rides there are ancient."