Puxton Park Reviews Summary

Attractions and Activities

Pros:

• "Well priced as lots of the rides included."
• "Park has many rides and play areas."
• "Extremely good experience, great fun activities included in one ticket."
• "One of the few places you can visit where there are no extra costs. The entry fee covers everything including the high ropes and rides, and the indoor and outdoor play areas."
• "The high ropes (and low ropes for really small ones) is challenging and will push their confidence."
• "There is a bouncy pillow, indoor play area, several outdoor play areas, little peddle boats, a miniature train, crazy golf, a carousel, sand pit, high rope walks, and of course animals."
• "Lots of activities, high ropes, rides (included in entry fee) and animal feeding £1 for a small bag."

Cons:

• "They advertise the close time as 5:30 but closed all rides at 4:30."
• "The Jurassic world 4x4 closed dead on 4.25, my children was gutted."
• "Crazy golf clubs could do with replacing and a couple of rides OOO."
• "Unfortunately it's not a place to visit again for us with no activities for my 13 year old son to join in on."
• "But we found out that the fees for parents are quite high, also considering that adults are not allowed on many activities."
• "Half of the rides were closed and some had no staff for them to be used by children."
• "Most of the rides were closed for an hour or more through the lunchtime period."

Food and Dining

Pros:

• "The Meadows restaurant was clean, good portion sizes for a good price."
• "Restaurant very good food and reasonably priced."
• "We had the Carvery and was delicious."
• "There is a choice of cafe or restaurant where you can get a burger and chips meal with a drink for £4.95 - very reasonable!"
• "The restaurant is big and roomy, portions are big and the produce extremely good."
• "Food in the restaurant was very good and very reasonably priced. The pork and cider pie was amazing."
• "Nice food in the farm shop restaurant and deli counter there does great pasties and cake."

Cons:

• "Meadows restaurant served us cold food and my husbands portion of chips and chicken curry was more for a child than adult so would take my own picnic next time!"
• "I was shocked however that food was incredibly expensive."
• "Cafe and shop are a little expensive but that is to be expected."
• "The food was rather dull & 'plastic' (not produced onsite), nothing to be enjoyed to be honest."
• "Ice creams from the freezer I'm assuming must've been old as cones were so stale my daughter had to throw it in the bin."
• "Overpriced meals in restaurant... curry no taste .. chips like cardboard."
• "Cafe service is extremely poor and some food especially sandwiches were expensive and tasteless."

Staff and Service

Pros:

• "Staff was great with my son, especially the lady on the little paddle boats."
• "A lovely staff member offered to take my 5 year old with him and it made my day!"
• "Had a lovely day here, staff were so so friendly and amazing with my rather shy daughters."
• "Staff are friendly and I've always found it to be very clean."
• "Lovely staff, particularly the gentleman on the train, he was very helpful and friendly, nothing was too much trouble."
• "Staff are amazing and so helpful."
• "A massive thank to Ben, one of the Puxton park employees who went out of his way to make sure my son would be taken care of."

Cons:

• "Glitch when booking online meaning I paid twice, promised a refund at reception within 24 hours, didn't happen."
• "an inconsistent approach to managing disabled access and carers tickets on the front desk has spoiled our experience."
• "They did not take cash in the shop so had to pay for on my card for all the kids as no one had a card."
• "Would touch everything is great apart from rude staff in the restaurant/ sofa play bit."
• "Like many others have said the park itself is great a lot to do to keep the kids entertained but the staff at the desk were so rude."
• "Everything good apart from the lady In the restaurant I think she needs a welcome host course as she wasn't very friendly."
• "The staff are more interested in having a laugh with each other than doing their jobs."

Facilities and Cleanliness

Pros:

• "Toilets were plentiful and clean."
• "Very wheelchair friendly."
• "Staff are friendly and I've always found it to be very clean."
• "Parking is free."
• "Car parking is free and plentiful which is a bonus."
• "The place is very clean & kept lovely. Nothing looks ‘run down’, lots of hand cleaning stations which is great."
• "The toilets across the park were easy to access and very clean."

Cons:

• "The only reason it's not 5 stars is due to the general lack of maintenance and tatty conditions of many of the fixtures and fittings."
• "Some of the outdoor animal enclosures looked a bit worse for wear which was a shame."
• "It was so water logged, it was really muddy, and no fore warning from staff when you pay."
• "Whilst cleaning is obviously carried out it's clear that doing a deep clean is only an annual or biannual affair."
• "Much of it is overgrown and lack lustre. The animals look sad."
• "None of the staff were enforcing the rules that were posted all around the place, basically everything was a free for all."
• "Toilets not enough locations."

Value for Money

Pros:

• "Well priced as lots of the rides included."
• "One of the few places you can visit where there are no extra costs. The entry fee covers everything including the high ropes and rides, and the indoor and outdoor play areas."
• "Such good value for money."
• "Really liked the way that many of the activities are included in the entrance fee so there weren't lots of hidden costs and sad children."
• "very reasonable for the amount of rides, things to see and do and get involved in."
• "Great value for money, little to no queues."
• "£55 for the whole family isn't too bad a price."

Cons:

• "Quite expensive for 2 adults as most of the park is aimed at children (rightly so)."
• "We feel that it wasn't worth the entrance fee."
• "Unfortunately it's not a place to visit again for us with no activities for my 13 year old son to join in on."
• "Cafe and shop are a little expensive but that is to be expected."
• "The restaurant is expensive. Bring your own food."
• "It's OK, but you pay a lot for adults when it's basically for children."
• "Had to pay for extra attractions on top even though the website stated all inclusive."