Address: Began Rd, Cardiff, CF3 6XL, United Kingdom
Phone: +441633680312
Rating: 4.5
based on 355 reviews.
Animal Interaction
Pros:
"The animals, mainly sheep, goats and donkeys are so gentle the kids can feed them pellets."
"Lovely animals to pet and you can buy feed from one of the nice employees."
"Kids really enjoyed meeting them all and feeding them."
"The animals are well cared for and we got the chance to buy food to feed them."
"He loved feeding and petting the animals."
"The animals were all lovely & friendly and looked happy & healthy."
"The animals are super friendly so you can feed them without worry."
Cons:
"The only downside is that, as you first enter the animal area of the farm park you are met with multiple paid for ride-on machines."
"Also no meet the animals type talks."
"There just isn't many animals so only takes around 15 mins to walk around and feed each enclosure."
"Although I feel its lost its uniqueness and had become more commercialised and not as many animals to see."
"The petting zoo isn't a petting zoo anymore we were given 1 guinea pig in a box for 3 children to look at."
"Great place for children, however, their animals got fleas."
"Watch out for hungry pigs and goats wanting to grab your food bag."
Facilities & Cleanliness
Pros:
"Hygiene stations everywhere after petting and a well equipped outdoor play area."
"Efficient booking in system, social distancing all adhered to and very clean and litter free zones."
"The wide flat paths made it easy for the buggy."
"The undercover play area is fabulous for children of all ages,even some adults."
"The toilets are clean, with great changing facilities, and the food is lovely."
"Spotless loos and well cleaned eating areas."
"Site is clean and tidy, with well kept facilities."
Cons:
"Also, the ongoing work is understandable but perhaps the foreman could speak to their team about the language of their workforce.. Swearing openly around young children wasn’t ideal…"
"A little disappointing, it appears there's less to see apart from the train ride around the park and the crazy golf."
"Toilets also not clean!"
"Limited facilities. Just 4 toilets for a very crowded park."
"Lost a star as it does need more toilets, as there are only 4 for the whole place as far as I could see."
"A lot of the toy tractors were broken and very little to play with in sandpit area."
"They have a train but it wasn’t working when we visited. Shame because my nephew loves trains."
Staff & Service
Pros:
"Very warm welcome when you arrive. dining area constantly kept clean and tidy and food is lovely."
"Really enjoyable day out for dad and daughter (aged 2 and a bit) really welcoming, friendly staff and lots to keep the little one occupied."
"The staff are super friendly as well."
"Staff were really friendly and helpful and the parking situation was a breeze."
"Staff are friendly, helpful and informative, and patient with all ages and abilities."
"The staff were helpful, happy and worked hard."
"Staff were so kind and lovely."
Cons:
"When you do try to talk to them it's very stern and one worded."
"90% of the staff look miserable and don't interact."
"One of the staff members on reception/food ordering was rather rude and not at all friendly!"
"The biggest let down was the staff in the cafe. Rude, unhelpful and made me feel very unwelcome."
"The staff on the tills don’t know what’s going on and forget to hand tickets out."
"Shame that some people ruin it for others. Woman and her unruly child in the petting Guinea pig area."
"There's wasn't a whole load of staff there."
Value for Money
Pros:
"The meals are plain and very reasonably priced and good value for money."
"Price is very good for what is offered."
"Not cheap, but good value in the end."
"Good value for money."
"The park itself is very good value and great for the kids."
"Food and drinks are reasonably priced, good VFM and good quality."
"Very reasonable entrance fee."
Cons:
"£4.50 for a potion of chips (when they're just frozen fries) was a massive mark up."
"Knocked a star off because the food menu is pretty poor and they could do with investing in proper coffee/beverage facilities."
"The price for the train not particularly justifiable, you have to pay £3 per person."
"It is expensive considering you will pay for the train and Mini golf tickets on top of your entry ticket."
"It was pricey for what we got."
"A very expensive hour at the farm won't be returning again."
"A bit expensive, the whole day almost £70 for entry, animal food, train and food plus café."