BrewDog Shepherd's Bush Reviews Summary

Food Quality

Pros:

• "If you're hungry, a few inexpensive gourmet burgers and delicious chips."
• "The Clucky this time veggie burger tasted great!"
• "Food is always great and as ever the beer choice is superb."
• "Food was marvelous."
• "The burger was one of the best my husband has tried and Buffalo wings were great as well."
• "Food here was excellent too. Cluck Norris is amazing - buttermilk chicken burger perfection."
• "Even the food here is very good."

Cons:

• "The food is terrible, burgers are small for a pub and oddly crunchy, like the chef had over cooked them."
• "I have to admit the food is overpriced, and as much as I love their menu, this particular location served up very dry overdone food last time around."
• "The food is always questionable, overcooked beef burgers, chicken burgers cooked to a crisp."
• "The perfect place, if you're a fan of overpriced and overcooked food."
• "The food is poor quality microwave ribs and wings also at extortionate prices."
• "The food is very basic if not really bad. Like a bad pub."
• "Food is terrible....i came here going to have some nice bbq options."

Staff and Service

Pros:

• "The staff here at Brewdog in Shepherd's Bush were very friendly and helpful."
• "Always get packed on gig nights but both atmosphere and staff are great."
• "Awesome atmosphere with super friendly and helpful staff!"
• "Staff were friendly, attentive and knowledgeable and allowed taste testing of the beer before purchase."
• "Staff were extremely helpful finding the right beers and incredibly polite."
• "Staff are always friendly and knowledgeable, asking questions about the draft and bottled beers regularly becomes interesting short discussions on the beer profiles."
• "The staff were quick to serve and friendly."

Cons:

• "Poor, desperately poor service. The place was barely empty and the one decent member of staff was busy going through the menu and allergy list with some customers in meticulous detail, bless him."
• "The staff is very variable. One time you get the most knowledgeable and pleasant barman and next time you go there you get arrogant teenage-like bar staff who can't give a damn."
• "The staff of this Venue let it down."
• "Shame about the staff. Today, Sunday early afternoon, with half empty place the bartender was more interested to stock the fridge then serving beer."
• "Only downside is that the staff never seem to have even the remotest sense of urgency."
• "The bar staff attitude is so bad, it ruined my bank holiday mood."
• "Poor service, staff are disengaged and lack enthusiasm for the beer they serve."

Atmosphere and Locale

Pros:

• "Cool atmosphere, with a variety of beers available (if you look to the left of the main bar) and a good amount of seating."
• "A very cosy and cool place."
• "BrewDog in Shepherd's Bush is a stylish and characterful locale."
• "Enjoyable indie aesthetic with unique drinks which aren't exactly to my taste but the atmosphere more than makes up for it."
• "Young and informal atmosphere, lot of craft beers that changes very often."
• "Great vibes, music and atmosphere."
• "Comfy indoor decor and seating outside is great in the summer, great atmosphere and vibe to the place."

Cons:

• "Our drinks served in cheap plastic glasses didn't present the brewdog feel."
• "Alright pub. Nice games. We tried to sit in the other adjoining room at the back but when we sat down loads of flies started darting about out of the sofa."
• "Some pinball machines are not nicely maintained though."
• "However the music was way too loud to the point it was distracting/uncomfortable."
• "It's acoustics are shockingly-bad, meaning that even when not crowded it's an absolute cacophony."
• "Brewdog Shepherds Bush is a nice enough place to chill out and get a beer, but it has the same soulless vibe you find in most chain pubs."
• "Seating leaves something to be desired, lots of large tables meaning that couples or small groups have to sit with people they don't know."

Beer Selection and Quality

Pros:

• "We had some very good War Pigs beer. Lovely!"
• "Massive variety of beers with different styles and ABVs."
• "Brewdog have their own brewery and are doing a great job of producing a variety of beers."
• "Awesome selection of crafted beers at a regular price for a pub."
• "The guest beer variety can sometimes be hit-and-miss, but the house draught is a real experience and there's something for everyone."
• "The selection of beers is obviously excellent."
• "Very good beer selection as you'd expect if a little heavy on the range of sours & the gimmicky end of the craft beer universe."

Cons:

• "The guest beer variety can sometimes be hit-and-miss, but the house draught is a real experience and there's something for everyone."
• "The guest beer variety can sometimes be hit-and-miss, and the prices a little steep, even for the craft beer scene."
• "The beer at Brewdog is always a question mark, there are too many choices, too many beers to try... So I always end up with something I don't like."
• "Even the cheaper beers are eye-wateringly expensive, especially by Shepherds Bush standards."
• "It's brewdog in London so you need a second mortgage to drink there hence dropping one star."
• "Need to step up their West coast IPA game."
• "Great selection of beers but let down by silly pricing."