Spice Khazana Reviews Summary

Food Quality

Pros:

• "The buffet at Spice Khazana is simply amazing! The food is excellent and the service is top-notch."
• "The curry was good authentic Pakistani style chicken curry."
• "Delicious Pakistani buffet. They have number of items in the menu and almost all tasted good."
• "The best Biryani …. authentic and delicious, be it the fish pakora, the pasta’s or the curries everything is made to perfection!!"
• "The food was Amazing! So much variety and tasted awesome!"
• "The food was very good with lots too choose from. The service was good and prompt and everyone was kind."
• "The food is excellent. Freshly made, starters weren't dry, naan was still soft, and curries full of flavour."

Cons:

• "The desserts were £1 pound shop (back in the day) quality."
• "Every other dish+ starters+ desert disgusting, stale."
• "All meat dishes were over cooked and tasteless."
• "The food was horrible to say the least but I was more so shocked at their customer service or lack of."
• "The food was oily and tasted like it was old."
• "The most disgusting place i have ever visited. Soggy and stale food."
• "The food standard was unsatisfactory. The rice and curries were okay but chips and side dishes were not good enough, tasted plain and was cold."

Service

Pros:

• "Staff was very helpful, and the manager is very friendly and honest reliable person."
• "The service is good, the staff members are very friendly."
• "Staff- from chefs, waiters to management were so professional and greeted everyone with a warm smile."
• "Had my son’s 18th birthday party at this restaurant in December. fabulous service."
• "Great Taste!! 5 Star Customer Service."
• "Such friendly staff and a real family atmosphere."
• "The staff is accommodating and helpful - we tried the buffet."

Cons:

• "Somehow my booking was misplaced and we had to sit at a corner where we couldn't move."
• "We book for 11people for a birthday party to our surprise the reception man said there was no booking made."
• "Tonight I had a reservation for about 100 people... they had one chef cooking. Which meant there was a painful wait throughout the service."
• "Horrible customer service. Take more than an hour to get water to the table."
• "Never came across such bad customer service and the food was cold half the dishes were missing."
• "The waiters seemed quite agitated and annoyed. They never seemed to listen when you asked for something, it was just overlooked or ignored."
• "Customer service was ridiculous. Found hair inside chicken and bug in dessert."

Atmosphere & Cleanliness

Pros:

• "A hidden gem in East London, thank you so much for the amazing service."
• "Multiple party halls, good outdoor and indoor seatings, family and kids are welcome."
• "It was clean, well-lit, and had a welcoming atmosphere that made the meal all the more enjoyable."
• "The inside of the venue is spacious clean and pretty uptodate."
• "Neat and clean restaurant."
• "The space is clean & food is very tasty."
• "The buffet section is clean and regularly checked."

Cons:

• "Everything was poor from the moment I got out of the car, no parking, dilapidated premises, the whole place stank like a sewer."
• "The actual restaurant is quite dark inside, harsh glare lighting, many bulbs are fused."
• "The restaurant was freezing and now both my children have colds."
• "The hygiene standards despicable we witnessed a waitress just wiping used glasses with dirty cloth and putting it back."
• "The place looks terrible..dirty wallpaper, rips on chairs and in general looks unclean."
• "The tables and cutlery are so dirty and so is the plates."
• "The place was very dirty and disgusting, floor and table very sticky."

Price & Value

Pros:

• "Price was fairly reasonable."
• "While £15 isn’t a bad price for a buffet."
• "The price per person was very reasonable and the manager was also kind enough to give us a group discount."
• "Great value for money."
• "Price was £18 per person but we are many people in group so got discount and paid £16 per person."
• "Value for money is also very good if you compare with other all-you-can-eat buffets."
• "Buffet charging £15 per adults (children under 3 go free)."

Cons:

• "Very expensive Buffet but not worth at all."
• "Adult and children over 9 year old are charged £17.99 which is a bit expensive compared to other local restaurants serving buffet."
• "Was £14 per person but now £17 excluding drinks. Not worth it."
• "They charge adult price for 9+ children."
• "They charge 13.99 for the buffet, this is an extortionate price for this sub standard food."
• "Not worth the £18!! Would recommend visiting elsewhere."
• "Definitely not worth the price."