Jimmy Spices Reviews Summary

Food Quality

Pros:

• "They have an amazing selection of freshly made and tasty foods from different countries."
• "The Lamb Rogan Josh is one of the best that I have ever tasted."
• "The food was delicious! I loved the choice of fresh meats that was great."
• "The Indian food is particularly awesome..."
• "The food was amazing. Absolutely 10/10."
• "Delicious food, good variety even for me (a vegetarian)."
• "All Indian dishes and starters are excellent."

Cons:

• "The quality of the food and the taste is poor considering how much you pay for it."
• "Several dishes had a taste like washing up liquid."
• "The food was over rated most of them was dry."
• "The lamb chops were raw and there was blood in it."
• "Hugh choice of variety of food but food quality was very poor."
• "The food has seriously gone downhill, bland."
• "The quality of the food is very bad."

Service

Pros:

• "Customer service is terrific."
• "The staff were really kind and friendly and very playful and kind to my toddler which I appreciated."
• "Waitress was helpful and supportive."
• "Staff were very polite and welcoming."
• "The waiting staff were brilliant, very polite addressing customers as Sir and Madam."
• "The service here was great, with Rajesh being a star and greeting us at the door."
• "The service by susmita was brilliant and professional."

Cons:

• "Really unhappy with customer service. Staffs are least bothered about picking up plates and cleaning the tables."
• "Very poor service from the waiter tonight."
• "It took 10 minutes for a waiter/waitress to respond to me because none of them were attentive to the customers."
• "The waiting staff are so rude."
• "The dessert counter was poorly staffed."
• "The level of service was extremely poor."
• "The staff are rude and have no customer service training what so ever."

Atmosphere

Pros:

• "I was quite impressed at how extravagant the decor was, they have done the place out so nice."
• "The return of Jimmy Spices back to Birmingham in a new more vibrant and cosier atmosphere."
• "The new venue is nicely done, it's clean and stylish."
• "Inside it's a very roomy and modern building."
• "Lovely food great ambience all the staff were very polite and professional."
• "One of my favourite all-you-can-eat restaurants in the UK. I really loved the ambience."
• "This is an amazing establishment!"

Cons:

• "The place was packed and noisy."
• "The atmosphere was loud and the other customers were incredibly rude."
• "It's so loud that as a Hard of Hearing customer I had not only problems hearing the staff but communicating with my son."
• "The atmosphere is very friendly and staff are attentive and helpful."
• "The atmosphere is kind of dead. A bit of music will do over the voices of people."
• "The look of the restaurant is nice but food was awful and staff weren’t welcoming, the old jimmy spices was much better."
• "The atmosphere is lively."

Price

Pros:

• "The drinks menu seemed fairly priced as well."
• "Though the service was average and not very special but the price was really good considering a Friday night."
• "An amazing place to go to eat and well worth the price."
• "The price of the lunch buffet for the location as to which it resides in is a reasonable price to pay."
• "Great price for an all you can eat."
• "Good choice of food for reasonable price."
• "Great food and friendly service... All you can eat for cheap and great quality food."

Cons:

• "I must say it was not worth £14.99."
• "I was over charged for a meal that should have been £11.99 and charged the price for the mega buffet of £15.99."
• "Very Over priced for the quality."
• "Tried scamming me by adding a £50 service charge."
• "I found it disgusting that I was charged a fee of over £8 because I was there for over an hour."
• "A 20% service charge was added like they used to do before."
• "They over charged us on the bill and when discussed they added services charges without informing us."