Zauq Buffet Reviews Summary

Value for Money

Pros:

• "This place is very good value for money."
• "They charge £18 during the weekdays and £20 during weekends - drinks included."
• "Mon-Thurs £18 a head and Fri-Sun £20, under 4's are free."
• "The entire buffet along with unlimited drinks cost me £18 per head."
• "This includes drinks."
• "£20 per head and drinks are included."
• "Good value for money."
• "Food was amazing, great value for money."

Cons:

• "It is nowhere worth waiting 40 minutes outside for this kind of food."
• "Not really worth £18 a head weeknights."
• "Expected a lot more dishes to choose from to be honest."
• "Overpriced and the food is very bland and very oily."
• "£15 for each person has to be paid upfront before you even get to sit down at your table."
• "Very poor quality tasting food and no variety what so ever."
• "For a buffet with these many options to be good is very rare."
• "Very poor standards overall, not quite sure where to start and where to end."

Food Quality and Variety

Pros:

• "The food selection is really good, the taste is authentic."
• "The food was very nice, tasty, fresh, and constantly refilled."
• "Every dish exudes freshness and is a testament to the chef's expertise."
• "The namkeen ghost, payeh, nihari, and their kebabs and chops have an authentic home cooked taste and are the best in Birmingham."
• "The chana and halwa were better too."
• "Food was delicious and fresh and cooked to perfection."
• "Food was nice and fresh."
• "Fantastic food, tastes amazing."

Cons:

• "Horrible place. Have been to few Buffets but this place had hardly any good dishes especially for main meal."
• "Food was ok. The atmosphere was good and the service was good."
• "Food range very less, & dessert are the worst very few options."
• "Food is awful, atmosphere is just messy."
• "Food was not hot and everything was sat in pools of oil."
• "Food is average quality, there’s a good variety of dishes but again the taste of them is very average."
• "Food isn't fantastic but better than another buffet place that's not too far away from here."
• "Food was nice. Lots of variety as well. Only issue I had was they were very stingy with the desserts."

Service and Staff

Pros:

• "The staff is tentative and friendly, and the service is on point."
• "Staff are quite prompt in replacing the plates from the tables and glasses."
• "The staff at Zauq Buffet deserves a mention for their exceptional service specially Safaa."
• "I highly recommend Zauq Buffet for a delightful dining experience with friends."
• "Staff friendly and polite."
• "Fantastic food, tastes amazing, as soon as a plate was empty it was moved."
• "Good atmosphere and friendly staff."
• "Staff were friendly apart from the lady that was serving the sweet dishes, she was a bit rushed off her feet."

Cons:

• "The rude guy (who puts people in the waiting list) did not even bother to talk."
• "Food is awful, atmosphere is just messy. I saw the staff wiping down the buffet area into a big bowl and getting half the food back into the buffet trays."
• "The manager wasn’t much more help."
• "Staff could look more interested they seem to be wondering around needlessly having a conversation amongst themselves."
• "Staff behind counters ignore you and we have to wait to grab their attention."
• "The staff at reception are not welcoming at all."
• "The food was ok but the person taking names at the door to get table was rude."
• "I was a regular customer but they behave really bad last time I visited with my family."

Ambience and Decor

Pros:

• "The decor is amazing."
• "Decor was nice and relaxed ambiance."
• "The atmosphere was amazing and the service was brilliant."
• "The atmosphere is superb, and the hustle and bustle of eager patrons is a testament to this establishment's popularity."
• "The atmosphere is nice, even when it's full its not noisy."
• "The building looks really nice, the staff at the food stalls are so rude."
• "The interior reminded me of when I was on holiday! 🥰"
• "The LED lighting on the fancy ceiling, the light shades, the newal posts at the bottom of the stairs, the private booths where you sit and eat... everything about it was eye catching."

Cons:

• "Place is well decorated but divided into small dark booths so you can't really appreciate the grand decor."
• "The place gets better! The LED lighting on the fancy ceiling, the light shades, the newal posts at the bottom of the stairs, the private booths where you sit and eat... everything about it was eye catching."
• "The food is great but the place is a bit congested with two many tables offering little or no privacy."
• "The booths have bench seats so it is not very convenient to get up and down to visit the buffet if you are with a larger group."
• "The atmosphere is nice, even when it's full its not noisy."
• "The atmosphere was amazing and the service was brilliant."
• "Looks really good on the website but we were not impressed at all."
• "The booths have bench seats so it is not very convenient to get up and down to visit the buffet if you are with a larger group."