Hong Kong Buffet Reviews Summary

Category: Chinese restaurant London

Address: 16 Lisle St, London, WC2H 7BE, United Kingdom

Phone: +442074344127

Rating: 3.2
based on 252 reviews.

Price

Pros:

  • "Good value for money. Definitely will return."
  • "This is a great little place for the cost."
  • "Not bad price either and they only charged £5 each for kids."
  • "Probably one of the cheapest meals in China town £15 with a drink all you can eat."
  • "All you can eat Buffet for £15 per head. Not bad price for central London."
  • "For £9.95 its pretty good... the food was all hot on my visit and similar in standard to chinese take away type offerings."
  • "Cheap and cheerful Chinese, eat all you like buffet. At 15.99."

Cons:

  • "£70 quid later for two adults and 3 kids.. rip off I would say."
  • "I felt that it was very overpriced."
  • "Not a customer-friendly place to eat. Food isn’t very good and over priced what you get."
  • "They charge your card as soon as you arrive plus service charge for each person."
  • "Overpriced at £14.30 plus 10% service charge."
  • "Totally overpriced, not a nice decor, very cramped."
  • "Extremely overpriced for what it is."

Food Quality

Pros:

  • "The pork was very good. Especially the sweet and sour Hong Kong style pork."
  • "The ribs, the sticky rice, the sweet and sour sauce, all of it! was delicious."
  • "Good selection of dishes, the chow mein and onion rings were delish."
  • "Absolutely excellent food and we really enjoyed our food. It tasted fresh and hot and spicy."
  • "Food was fresh and tasty."
  • "The food was great. It was a good selection of food."
  • "The salt and chilli prawns alone are worth 5 stars!"

Cons:

  • "The food didn't seem fresh and the selection was very minimal."
  • "Avoid this place unless you want to have diarrhea the next day."
  • "The food on offer was below standard."
  • "The black peppers beef was kind of raw."
  • "This has got to be THE WORST Chinese ever."
  • "The food was really bland and most of it was cold."
  • "Food quality and taste was average for a buffet however the service and pricing was an absolute sham."

Service

Pros:

  • "staff were helpful but kept getting flustered."
  • "You can pay cash or card."
  • "Despite other reviews the staff was very attentive to us, even when the place was almost full."
  • "Staff were friendly and the food was surprisingly really good for a buffet restaurant."
  • "Staff were very pleasant."
  • "Attentive and polite staff also clean and tidy restaurant."
  • "The staff were very friendly and polite and very attentive."

Cons:

  • "So not child friendly and very rude."
  • "Staff were particularly disinterested and struggled to communicate."
  • "Most unfriendly staff I have ever encountered."
  • "Staff were incredibly rude!"
  • "The staff ignore you until it is time to pay."
  • "Staff rude from the minute we walked in, and the food wasn't much to be desired either."
  • "The staff who served us was rude."

Cleanliness

Pros:

  • "Really nice adaptation to covid while maintaining their buffet service."
  • "The restaurant seemed to be clean and staff were pleasant enough, with a real focus on a high churn rate of customers."
  • "The place looked clean."

Cons:

  • "very dirty here too."
  • "Toilets weren't very clean either."
  • "I decided to check their hygiene rating online because they displayed a pretty high one on the door... unreal.. 1 hygiene star!"
  • "The place was in an awful state which made the atmosphere dismal, we barely talked when we were in there."
  • "Going towards the toilets you realise how dirty this place is."
  • "Place very dirty."
  • "Dirty chairs, tables, cutlery etc."

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