The Royal Regency Reviews Summary

Category: Wedding venue London

Address: 501 High St N, London, E12 6QN, United Kingdom

Phone: +442084786020

Rating: 4.2
based on 108 reviews.

Food Quality

Pros:

  • "The food was served perfectly and can finally enjoy it! Definitely giving this a 5 star rating!"
  • "Their chilli paneer is the best I have ever had at a wedding, even better than at any restaurant that I've eaten at."
  • "The food tasted amazing and the decor was simply breathtaking."
  • "And when you think it can’t get any better, the food was absolutely delicious."
  • "All our guests loved the Gajar Halwa, Ghulab Jamun and the Papri Chaat was just brilliant."
  • "The food, the decoration, the service was very good especially surprising was how good the food was."
  • "The food itself was excellent."

Cons:

  • "It is a decent hall but the catering was rubbish and not up to standard."
  • "Some of my guests didn’t get to eat!"
  • "Promises are thrown around and on the actual day, they're not acted upon."
  • "Whoever did the catering at the international Indian restaurant award evening was appalling! The food was disgusting!"

Service Quality

Pros:

  • "Thank you Minhaj and your team you guys were super."
  • "A special thanks to the the whole Royal Regency team and especially Mehfuz and Raj for there excellent service."
  • "Minhaj is very helpful and was communicating with us every step of the way to ensure we had our dream Fairytale wedding."
  • "Management exceeded my expectations and followed through with every detail I asked for right down to the swans on the fruit display."
  • "Staff were extremely polite."
  • "Very professional and well trained."
  • "A big thank you to Mahfuz and Raf great people to work with and also to Raj the floor manager for ensuring everything went smoothly on the night."

Cons:

  • "I was there for a wedding on Sunday the 27/10/19 the staff were unprofessional bad service unfriendly, unhappy, the staff don't smile, and not helpful."
  • "The management need more integrity and people skills."
  • "At food time the servers were all over the place just rushing to get the food out."
  • "The hall itself is beautifully decorated however, the management need more integrity and people skills."
  • "Staff weren't as friendly nor helpful as I would have liked."
  • "Nice set up, catering staff, a bit abrupt in service, without consideration for guests 2 a wedding..in clearing up, whilst event ongoing..plus before dining, found dirty cutlery..not a good way impression at all..food decent, DJ decent."
  • "Do not Trust the management of this place, they are super unprofessional and deceitful!"

Venue & Decor

Pros:

  • "Beautiful venue with high ceilings that are decorated."
  • "The whole decor was put up in less then a hour."
  • "Amazing venue, decor was very nice and the attention to detail was outstanding!"
  • "It's well decorated. Separate seating for men and women available."
  • "Very delighted and impressed with the facility decor and great catering service."
  • "Everyone loved the food and service and decor."
  • "A beautiful venue with great interior decor and excellent sound system."

Cons:

  • "located in a busy high street, it’s a horrible wedding venue but am sure the price is right because the location is terrible."
  • "The only down thing is the ladies 🚺 toilet. Dirty, smelling and very poor for a five star hotel."
  • "Toilets are stinky and out of management."
  • "The hall itself was nice and big but the toilets were small and hard to get in."
  • "Entrance is very narrow compared to its large accommodation."
  • "Only downside is that the main hall only has one access for guests so caused a bottle neck."
  • "The decor has a bit of a vintage/royal feel. Great for photos πŸ‘πŸ½"

Parking & Accessibility

Pros:

  • "Parking is also very efficient."
  • "Great venue with car park, bridal suite and nice stage."
  • "Accessible by many buses ( 25,86, W19, 474,101,104 & National Rail at the nearby Manor Park Station."

Cons:

  • "Only problem is with parking. Not much available parking in the surrounding area."
  • "No disabled access no parking venue was Atrocious."
  • "It was a hot day and half of the AC units were not working so it got extremely hot!"
  • "Although there is some parking at the school next door, it's too small and you end up with massive issues finding parking."
  • "My only issue would be with the lack of parking available in the area as the venue doesn't have its own parking facilities."
  • "Parking is a problem here."
  • "There is NO PARKING at this hall. Guests are parking on my road, on disabled bays without badges ILLEGALLY."

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