Excellency Midlands Reviews Summary

Location and Ambiance

Pros:

• "A beautiful location outside. Inside is very aesthetically pleasing."
• "Beautiful outside and inside!... Mandarin/ Chinese setting outside for example pagodas, lotus gardens."
• "The majestic exterior of the venue, reminiscent of a fairytale castle, immediately captured my attention."

Cons:

• "Car park could be bigger, considering, the hall can cater for a thousand people."
• "The outside looks like an oriental temple but the inside main reception area looks like its modeled on Caesar's Palace and the eating area had the Sistine Chapel ceiling with disco lights...all very confusing."

Food and Catering

Pros:

• "A fantastic variety of food depending on the package you choose."
• "The food was amazing, I’d have been happy if this food was given to me at an expensive restaurant."
• "Our guests feedback has been positive, some loved the barbecue, many had enjoyed the treaties in the waiting foyer."

Cons:

• "Main dish was average."
• "Food was average too, my local takeaway does better."
• "Food didn't taste nice and it was cold."

Service and Staff

Pros:

• "The service has been excellent from the initial preparation till the end."
• "Excellent staff and lovely setting for a wedding."
• "The whole day was fantastic, the barbecue, reception appetizers and drinks. Dinner was superb."

Cons:

• "Service was slightly odd in the reception hall where waiters were cleaning the table while we were sitting there and splashed on us."
• "The staff were so dang rude. Our food was bought our and minutes later plates and glasses were snatched away from us."
• "We were asked multiple times which side we were from and I told them who we were yet they were still being funny about the seating."

Entertainment and Extras

Pros:

• "Brilliant performances by the performers."
• "We had the violinist, the spinning dancer and the band."
• "Prepare to have your expectations surpassed and your imagination ignited, for I recently experienced an awe-inspiring wedding venue."

Cons:

• "Music can be a bit loud but I guess that’s subjective."
• "The sound system needs to be updated as in the rear of the hall it was very difficult to hear the MC above all the noise."