Address: 219 Kings Head Hl, London, E4 7PP, United Kingdom
Phone: +442085291492
Rating: 4.3
based on 118 reviews.
Service
Pros:
"Service was good and food was equally as good and very hot."
"Staff went out of their way to let us have the function room for a friends 60th Birthday afternoon tea celebration."
"The staff are lovely had working with a smile."
"Just had a lovely Sunday dinner at the royal oak. Went with the family one of whom is a wheelchair user.....very helpful staff nothing is too much trouble."
"The staff and service was excellent."
"Very attentive staff and good quality food at a fair price."
"Staff are friendly and professional."
Cons:
"Unwelcoming. Not recommended nothing like it's former self... Go to a decent Pub Kings Head for polite welcoming drink. And meal."
"They were extremely unwelcoming and rude they showed no respect and poor service."
"The staff seemed to aimlessly walk around leaving the main plates on the table for at least 20 minutes after we had finished."
"Left after one drink and won't be back, there are much more accommodating pubs."
"When we asked staff for more food they were very ignorant and told us that we got what we paid for."
"The service is painfully slow."
"5 or 6 members of staff visible and all by the coffee machine talking."
Food Quality
Pros:
"The food was well cooked, plenty and delicious."
"Steaks were so tasty and tender, garlic butter was to DIE for."
"Always a couple of decent ales on."
"The food and service were excellent."
"The food was first class."
"The Roast was lovely, I had the veggie option."
"All fresh ingredients and a great plateful."
Cons:
"Yorkshires were hard to cut, and one of the meals was a bit cold."
"The food was barely luke warm."
"Turkey was a bit dry, stuffing (vegetable) was only just cooked and not enough gravy on the plate."
"Wrong starter brought. Wrong potatoes added to 1 main course and service was slow."
"Visited on Sunday 6th September ordered Sunday lunch, choose the beef was looking forward to it, when arrived placed potato in to mouth and nearly gagged, when did roast potatoes have to be smothered with garlic and rosemary, would not have ordered if known."
"Food wasn't that good for the prices charged. I expected restaurant quality but got pub grub."
"Christmas lunch £26 pounds a head frozen potatoes frozen vegetables small portions Prawn cocktail starter disgusting small frozen prawns no dressing."
Ambience & Decor
Pros:
"Very nice pub felt very comfortable and relaxed very nice seating areas one side food the other drinks."
"You will receive a warm and friendly welcome in this very nicely decorated pub."
"Nice environment and decor."
"A beautiful English Pub spotlessly clean and tidy inside and out."
"Lovely homey feeling because of the nice fireplace."
"The ambience was pleasant."
"Good atmosphere, cosy and comfortable."
Cons:
"We shan’t return. Nor shall the venue be considered for the Christening by the expecting parents."
"Left after one drink and won't be back, there are much more accommodating pubs."
"It is a pub not a social club."
"Sadly we had to wait in excess of 45 minutes for our food."
"Disappointed with this pub now, over half of it is reserved to diners but at 8pm on a Sunday there was hardly anyone in there."
"It’s a bit overpriced, very noisy people in there and even if they had plenty space in the dining area they asked us to move at the bar even if we wanted a quiet place for a chat and a drink and at the bar was too noisy."
"The choices we made from the normal menu, were a little disappointing."
Management & Staff Efficiency
Pros:
"The lady who served us (long red hair) just made the meal. Super friendly and welcoming!"
"Staff are absolutely fantastic, we pretty much booked half the bar food was really good."
"The staff were also very good to my dog and provided her with drinks as well as us!"
"Staff too are efficient and friendly."
"Polite staff."
"Very friendly and professional staff."
"Staff were attentive and friendly."
Cons:
"Had lunch at the oak today. Nice food good service but for the fourth visit running unable to buy liqueur coffees. No cream waitress said."
"When I returned it and told them about it, instead of checking and trying for themselves the manager was upset with me and insisted it was meant to be like that."
"This was our 3rd visit, previous two visits really lovely, staff, service and food good value but today it took two hours to serve the three of us."
"Was asked after 2 hours to move to the bar, no consideration giving about myself being disabled."
"The service is too slow even though they had our pre-orders."
"Food fine, service so so slow. Have been attempting to order and eat dessert for a good 40 minutes now."
"Unfortunately the service was poor too many customers not enough staff."
Value for Money
Pros:
"The food went fine well and the drinks were all reasonably priced."
"Lovely family run pub, food is fantastic, great all rounder."
"The food is reasonably priced with generous portions."
"3 courses each at under £20 per person was very good value too."
"The food wasn't fantastic but good value for money."
"Great value food."
"Good value for money."
Cons:
"Have been to this pub many times and always had good food and service but they cannot cope with large Christmas bookings."
"Doesn’t even deserve 1star, under cooked food, terrible service, rude staff and bad value for money!"
"Food is not up to standard. Precooked meals, salads dry."
"Food wasn't that good for the prices charged. I expected restaurant quality but got pub grub."
"The service was poor for the price of the food £50+ ahead."
"Unfortunately we booked a table at 5pm on Sunday and when we arrived, they had run out of Sunday Roasts."
"The revenue clearly does not justify the 'labour costs'."