Address: 332 Garratt Ln, London, SW18 4EJ, United Kingdom
Phone: +442088744209
Rating: 4.2
based on 169 reviews.
Food Quality
Pros:
"The food we had was very good and service was always swift."
"The food was amazing. Happy and friendly staff."
"Good food. Good service. Good staff. Went on a Friday for lunch. Wasn't very busy. Had a fish and chips main which was on half price offer. Tasted quite good."
"Had Sunday roast and was really yummy… chicken wasn’t dry so that’s a big achievement already as some places just can’t Get it right."
"Food was delicious - highly recommend the vegan burger and halloumi lunch wrap."
"Banging fish and chips, good pints."
"The wings were very tasty and good value at 50p a wing."
Cons:
"Ordered the pie and mash. It came with a pie some dry old mash and no Gravey."
"The most disappointing item was the salad. It cost £5 and contained grated lettuce, red onion and a couple of pieces of chopped tomato."
"I had Sweet potato & coconut curry from the main menu and to be honest it was quite tasteless."
"The fish was very oily and the chips were old (refried) so i couldn’t eat them. The beef roasted was poor quality."
"These buffalo loaded fries were £6 for this rubbish and this is after we sent them back! Came out cold, other dishes ordered and forgotten. Appalling."
"I ordered chips if toppings was 8quid. I was very disappointed with the size of the portion was so tiny."
"Roast chicken was so salty I couldn't finish it, and it had been sat under the lamp so long bits of the meat were hard."
Staff and Service
Pros:
"Received a lovely welcome from Rosie and had a delicious meal."
"Cameron's professionalism, friendliness, and expertise truly made my visit enjoyable."
"The chef was fantastic - we just had lunch here and he was really helpful healing us pick something for my one year old that would be suitable for him, healthy and good value."
"Patrick behind the bar can never do enough to make sure you have a great time whatever the occasion and is quite possibly the biggest asset this place has."
"The staff was so amazing they all wished me happy birthday."
"The staff were very friendly and welcoming, especially Mollie who knew her stuff and made our visit that bit more enjoyable!"
"Nadine the manager makes you feel looked after and really knows how to keep the place running smoothly making sure everyone is seen to and serviced properly!"
Cons:
"Unhelpful staff, doesn't make people feel comfortable with their actions."
"Chef is very rude and never deliver my full order."
"Customer Service Appalling...young and inexperienced staff that can't find a better job."
"Service isn’t great - have to flag down the staff to get served and didn’t get informed that the kitchen was closing in-between finishing our starters and wanting to order mains."
"The only downside was a long wait for bar staff to appear: at 1200 the pub was like the Marie Celeste."
"We waited 40 mins for the fries to never come out with our meals and the staff ignored us when we tried to ask about them."
"Staff are rude, specially the tall brunette girl."
Atmosphere and Entertainment
Pros:
"A great pub with good live music."
"The garden always gets busy especially as it’s covered for winter."
"It's the most fun Friday night with live music and dancing - all the bangers are played!!"
"Good pub and great atmosphere."
"Definitely not a quite night out. This place has live music, good drinks and fantastic atmosphere."
"Great night out if you want a low key dance with friends!"
"The general atmosphere was fun and i would definitely go back again."
Cons:
"We were very disappointed to visit this pub on a warm summers evening, to be aggressively told by a rude bouncer that at 9pm the whole garden had to go inside as the garden was closing."
"Negative - the artist was a terrible singer, I know it sounds a bit mean but he butchered all the songs."
"There was a short gent... yelling at his staff and made the atmosphere very uncomfortable."
"Maybe because the rugby game but wasn't a great experience, security constantly asking to move while there was no space."
"Know what you're getting yourself into on Friday or Saturday nights. It gets busy enough that they serve in plastics, cordon off outside areas by about 8pm and pack you in like sardines."
"Whenever I’ve visited on Saturday night I’ve found it all a bit....’sweaty’."
"If sticky floors, plastic cups, loud music, poor service, long queues, messy loos, plastered jocks and bottle blondes are your thing, head to The Wandle."
Management and Organization
Pros:
"Management would do well to keep hold of him as staff turnover can be high and that results in slow service at busy times."
"Had a work Christmas party here, Paloma was so helpful throughout the entire process."
"Paloma who organised it was so on top of everything, we will definitely book again next year!"
"Dan and Tasha were really accommodating and managed to resolve the issue for us."
"Nadine the manager makes you feel looked after and really knows how to keep the place running smoothly making sure everyone is seen to and serviced properly!"
Cons:
"Don't use OpenTable app as the pub had no record of our booking."
"You surely know that Wednesday (when the football is also on) is busy? Why not schedule an adequate number of staff?"
"Unfortunately our booking for a space of 25 wasn’t on the system (due to old management leaving)."
"This collossal screw up was terribly managed by the Assistant Manager Paloma."
"I’ve noticed a pattern of poor treatment of the staff... by a man in a waistcoat."
Value and Pricing
Pros:
"A round of drinks was offered in compensation."
"It has the possibility to see sports and to play a pub quiz to have a great time and to win some money if you are lucky."
"The pub has a large selection of well-kept beers, including a few guest ales / small batch craft beer."
"Really lovely food and a good selection of gins and beers at a really decent price."
"Good value on food and drink."
"Super friendly and so accommodating..I even let him choose wine for us and it was best decision I made that day!"
Cons:
"It's quite pricey (a round of 2 pints was around 12 quid, but this included pints of craft beer) but typical for the area."
"Drinks are expensive and they refused to serve my mate food cos he didn't have a table number."
"The downside is the food. I've been living in the area for 7 years now and in all that time although the kitchen staff must have changed the quality of the food has remained average max and the prices on the side of pricy."
"The chips were standard and a rip off at £4.50 for a small bowl."
"Good beer pleasant service only down side was a £7 service charge."