The Nag's Head Reviews Summary

Staff Service

Pros:

• "Kelly was really helpful and she was really polite."
• "I was served by Kelly and Anna and they really brought up my spirits whilst watching the England game."
• "Food was nice, bar staff were very friendly and helpful even though they were run off their feet."
• "The beer was good, and the staff were very welcoming and friendly."
• "The staff Michelle was such a friendly, easy to talk to young lady, your customer service was on point!"
• "The lady who was managing however is very professional and was attentive."
• "The staff are absolutely fantastic especially Kelly, always polite and so helpful."

Cons:

• "If you want to wait and look to a bar staff-go there. They won't look at you."
• "Staff seem to be not properly trained, politeness costs nothing only one bar staff stood out."
• "Second worse service I've ever received."
• "The service was an absolute freaking joke."
• "Jonas, member of the bar staff incredibly rude."
• "Very disappointing and rude service. Ordered a cocktail at the bar and the female member of staff said 'I can’t make that one.'"
• "Service is terrible though. Bar staff rude and inattentive."

Atmosphere & Entertainment

Pros:

• "Lovely atmosphere."
• "Nags head is a great place to be exsperley weekends I loved it last night the Dj played my favourite songs thanks to the Dj."
• "Dj on Friday nights is good entertainment."
• "Great night, great pub, clean and music brilliant, plus karaoke, first time there definitely not the last."
• "Fantastic traditional English bar. The atmosphere is really something exceptional."
• "Great atmosphere, lovely people and makes for a really fun night out or a nice relaxing lunch."
• "Does not look too appealing from the outside but inside there’s always a great atmosphere."

Cons:

• "I hve to say I had my reservations abt this place but on the night bar staff were great security were constantly present the music was decent I think it's only weekends they hve a DJ from what I can gather there are alot of locals that cme here 1 thing I did notice that is a bit offputting is how the guys hover around like hyenas approaching women."
• "The atmosphere was loud with few customers."
• "Tends to attract all the folk barred from the Wetherspoons opposite meaning in the day time it has a wild west feel."
• "Marred by a very loud very aggressive and VERY sweary clientele."
• "Pub is quite Jekyll and Hyde depending on the time and day."
• "But you need to change your head doorman. He has 0 customer relations, 0 respect and 0 attitude."
• "As for toilets I won't bother to comment it's an absolute disgrace of a place staff and toilets."

Food & Drink

Pros:

• "Food & pint deals seem good value."
• "I had the hunters chicken pie with mash and gravy was really nice and pretty cheap."
• "The food was tasty, but I asked for chips with all the three orders, my chips were missing..."
• "The food was very nice, drinks good value, great atmosphere so will definitely return again."
• "The food is great reasonably priced."
• "For such a relatively low price for two bacon cheeseburgers with fries and plenty of relish, The Goose scores high for value."
• "Food's good."

Cons:

• "I would normally pay £3.75 for a pint of Fosters, but when I popped in on Thursday evening I was asked to pay £4.75."
• "Took 50 minutes after ordering food to be told that the kitchen was shut due to 'technical issues'."
• "The drinks are priced higher than expected."
• "Since refit the DJ changes for a little bit worse than before, but drink far more expensive."
• "The food was cold, dry and tasted as if it was cooked in vinegar."
• "Drinks were nice and good prices, but food service was slow, one meal was cold and my wrap was not very nice, made me feel bit sicky on train home."
• "Soggy beyond belief, hideous, lazy food."

Management & Facilities

Pros:

• "When we had problems last week regarding the pool table it was solved today by owner of the pool table."
• "The facilities all round were fantastic extremely clean bathrooms and all round very clean pub."
• "Ladies toilets were clean with working locks on the cubicles."
• "New manager, he is doing a good job."
• "Now known as The Nags Head after a refurb. Lovely pub now it's been updated."
• "Although a modern establishment, it has features of a traditional pub with dartboards and pool table."
• "Great pub! Has everything! Pool tables, dart board sky sports an outside area and an amazing team that are always so helpful and friendly!"

Cons:

• "It's beautiful pub with a great interior and furnishings. However this place is poorly, poorly managed."
• "The main bar staff are lovely but there seems to be a lot of confusion regarding the pool tables."
• "All the good customers have left and won't be back, I definitely won't be back, this pub should carry a health warning when you enter."
• "This place definitely needs renovation."
• "They have done a refurbishment but they left out the toilets."
• "The food took us like 1 hour and 15m to come to the table."
• "The pub has had another refurbishment which has increased the prices again."