Larkswood Harvester Reviews Summary

Food Quality

Pros:

• "Food was tasty, kids had small activity packs and service was good."
• "The food itself is great value and the decor of this particular branch is great."
• "Had a lovely breakfast at the Chingford Harvester. Food was good and reasonably priced."
• "Food was delicious, Thank you."
• "Food was delicious especially the chicken skewers!!"
• "Food was wonderful steak was cooked to perfection."
• "Food was delicious and perfectly cooked, served piping hot on warmed plates."

Cons:

• "Went for Christmas dinner this late afternoon… food was absolutely terrible, hugely disappointing would NEVER go back again."
• "Waste of money. Charging premium prices for the steak meal. Not worth what they are charging for it."
• "Food is very bland and tasteless. This is low quality food."
• "The cod was not cod. It was mushy soggy batter covered grey fish. The ribs were dry and the coke flat."
• "Terrible food, terrible service, even at 50 % off it was not value for money."
• "Bland food, sausages with the mixed grill look like they were cooked yesterday, chicken tasteless."
• "The chicken was very dry and the sausages were dry."

Service

Pros:

• "Michael was Welcoming engaging and was helpful in explaining and recommending food from the menu!"
• "Bethany served us who was brilliant and very hospitable."
• "Michael makes it a very pleasant atmosphere with his humour and professional attitude."
• "We booked a return visit here with some of the family, for an anniversary meal. The staff as ever were friendly and courteous."
• "Food was good and waiter friendly and courteous."
• "The restaurant was clean and well run, the service was absolutely top notch, and the food was faultless."
• "Will definitely recommend going to this branch. It was a joy and a pleasure."

Cons:

• "The service can be extremely slow and to be frank - the entire place consistently feels like it could do with a really good clean."
• "The service is extremely slow; and lacked knowledge about menus items ect and we were often finding ourselves 'forgotten about'."
• "Poor service. person taking orders stood at far end of table and couldn't hear half of us."
• "Unhelpful staff and management... Wanted to return the burger because it was cold, onion rings were hard, and the server didn't smile once and refused to take the food back."
• "The management are refusing to take responsibility for the bad and rude service we received from their staff and the cold food which was inedible and we could not eat but still had to pay for it."
• "Poor customer service. We had to clean the table and get cutlery by ourselves."
• "Waitress was way over the top friendly needs to calm down and be more professional"

Cleanliness

Pros:

• "The restaurant and areas outside are always clean and tidy."
• "The Resturant was very clean and the salad bar all topped up and fresh!"
• "Clean and inviting restaurant with pleasant and attentive staff."
• "The restaurant was clean and I was pleasantly surprised with the modern decor, especially the toilets."
• "A really nice building with faux farmhouse style decor, clean and welcoming presentation with a nice log burning stove to greet you as you come in."

Cons:

• "The entire place consistently feels like it could do with a really good clean."
• "toilets were no where near standard and the disabled toilet that I require the use of the seat is broken."
• "Everything was extremely dry and overcooked but lukewarm."
• "The tables always feel sticky and the menus are almost always covered in old food stains."
• "Toilets disgusting, toilet roll everywhere, floor soaking!"
• "Ladies toilets had broken seats, no toilet paper."
• "Management: PLEASE WOULD YOU ENSURE BETTER BASIC CLEANLINESS IN FUTURE?"

Atmosphere

Pros:

• "Great food, service and atmosphere."
• "Had a fabulous impromptu celebration meal."
• "Upon arrival we were greeted by a hot open fire which was nice. The staff are fantastic, all in a good mood, not stressed, they can't do enough for you."
• "A nice atmosphere for family groups."
• "nice ambience, clean, good food and friendly staff as well as good value for money (we used a Groupon deal)."
• "Really nice atmosphere."
• "Best Harvester we been too in terms of the ambience and cosy atmosphere."

Cons:

• "Drunks by the front door playing drum & bass on their phones while we walked in at 5pm.."
• "Nothing was above 62 degrees... inappropriate jokes😳 and dirty cutlery 🤢 Never again.....Yuk."
• "Atmosphere was buzzing but very loud with music and lots of people."
• "The atmosphere is good but could be better."
• "Booth seat needs replacing"
• "There's also a male manager who isn't very welcoming hardly gives us eye contact or even a smile!"
• "I'm not sure about the area because there is a car park right next to it with troublemakers at the time I went."