Harvester Wheatsheaf Loughborough Reviews Summary

Service

Pros:

• "The staff friendly. Service good."
• "The waitress Alisha took waitressing to the next level and provided top quality service."
• "Thanks to the GM, who I believed served up tonight. Much improved and happy to remove my last review!"
• "Becky who served us was polite, jolly, informative and very professional."
• "Dawn was a lovely, attentive waitress."
• "Very well done to the management team, you're doing it right."
• "The services was fantastic thank you dawn and Ti Ti who welcomed us and waited on us making sure we had everything we wanted."

Cons:

• "Our waitress seemed a little grumpy."
• "Firstly when we arrived we had to wait about 10 minutes to be seated as noone was at the front desk."
• "Walked in the door and no one greeted us for 5 minutes."
• "However the service was terrible. The place wasn’t particularly busy but we seemed to be waiting ages for food."
• "Unfortunately low staffing levels meant we waited an hour for our food and having three young children in our group made it challenging."
• "The biggest issue I have is that the staff refuse to accommodate their customers."
• "We had 3 different servers over the course of the night, and none of them were communicating with each other."

Food Quality

Pros:

• "Our food was delicious and well prepared."
• "The food was delicious and arrived very quickly."
• "Food was great, everything was clean and a lovely environment."
• "The food was pretty good and the salad bar is always exceptional."
• "Extensive menu and plenty of well cooked food."
• "The food was absolutely delicious and the variety of foods available on the menu was great."
• "Food was great, I had the combo of chicken and ribs and it was very tasty."

Cons:

• "The only thing that let it down was the salad."
• "I had a tea spoons worth of beans and I paid £2 for them!"
• "The 7 oz Gammon that I had was extremely salty."
• "The food was just OK at very best and deffo not worth the money paid."
• "Salad bar didn't have many options, bread rolls were cold."
• "Only thing that let it down a tiny bit was the cheese they used for the burgers was that liquid stuff you get out of a squeezy bottle, so not great."
• "The sausages weren’t cooked properly."

Cleanliness

Pros:

• "It was very clean with excellent polite and helpful service."
• "Really liking the new refurbished restaurant, looks really smart."
• "Just been revamped so super clean and nice."
• "Place is spotlessly clean."
• "The refurb looks brilliant, the salad bar was fresh and very clean."
• "Very clean and bright all the staff were friendly and helpful."
• "Tables are spaced out, and cleaned once the customer has left."