"Nicole, our Waitress/server, was amazing, I cannot praise her enough, again very warm welcoming and friendly."
"Served by the lovely Sharon, perfect service with a laugh and a smile."
"Our waitress Erin was really lovely, so friendly, attentive and chatty."
"The staff are pleasant and attentive but not overbearing."
"Served by David who was brilliant!"
"Fantastic service from Sharon who was very attentive to our needs, chatty & excellent customer service."
"Our server David was very attentive, professional and helpful ensuring our visit was made enjoyable."
Cons:
"Would not recommend going to this place, table was dirty when we first entered, the food was terrible and most dishes tasted like it was microwaved."
"The waitress tried to dominate our conversations at the table."
"I found the waitress ignorant as she went to all the other tablets and was checking they were ok."
"Some of the staff are ignorant and very impolite as if they don’t want to be at work."
"The service was appalling. We were 2 hours 15 minutes with 3 children."
"The service was terrible, when we asked for the bill it was thrown on our table with the waitress walking off before we had chance to pay."
"Service was really bad."
Food Quality
Pros:
"Food was very nice but service was a bit slow considering it wasn't very busy."
"Quite a shame that I post a negative as I have had a good meal both nights so high five to the kitchen."
"The food was amazing as always and cooked to perfection."
"The burger was the best I've had in a long time and also plenty to choose from at the fresh salad bar."
"Best meal we've ever had at a Harvester (and we've been to a lot!)"
"Massive, tasty portions for the price, decent selection of drinks."
"The food not only looked appetising but was served quickly and a perfect temperature."
Cons:
"The actual food that turned up was poor. The waitress was nice and apologetic but no offer to reduce the cost."
"Rotisserie chicken was covered in bbq sauce (not requested) and chicken was dry and hard."
"The salad bar looked terrible, asked if there was any beetroot? No we've run out! What about blue cheese dressing? No! Fried onion sprinkles? No! Half the tubs were empty and messy."
"The apple pie was shaped like a meat pie, with a smothering of jam on the bottom. The pastry was soggy and unedible."
"The food was terrible and most dishes tasted like it was microwaved."
"The salad bar had no onions sweetcorn and pineapple. Plus the condiments like butter was missing and only 2 salad dressing on offer."
"I found hair in my starter which put me right off Dinner altogether."
Ambiance & Cleanliness
Pros:
"Good parking and disabled access."
"The outside area is a relaxing place to sit and have a drink/meal (you'd never know the motorway was there)."
"Convenient location, next door to its own Holiday Inn."
"The restaurant was clean except carpet that has ground in food on it."
"Salad cart was stocked and clean and tidy and food came to table in a timely way and was very nice."
"Nice friendly service. We both had the fish and chips which was delicious and freshly cooked."
"The staff were really friendly and the food was a notch above similar places I've visited."
Cons:
"Complete rip off."
"Awful atmosphere."
"Didn't have a nice time there, the food was overcooked and the place wasn't busy so the food shouldn't have been sat under the heater for long."
"Very Disappointed with our visit on Tuesday which was for my daughters 11th birthday and there was loads missing off the menu."
"Directly behind reception and adjacent to our table was the ill-placed staff table."
"Greeted in a very aggressive way, 'Have you booked?' not good evening and welcome."
"We sat in a part of the dining area that was quite cold."
Value for Money
Pros:
"Mojito and Aperol Spritz £5 each. Bargain as it actually contained mostly drink and not a glass full of ice like a lot of places these days."
"What a shame as the main meals were enjoyable."
"Even on a busy evening they still managed to keep the service moving. 5 of us with 3 with specific food requirements were able to eat."
"The big portions and free salad made it well worth the money."
"Nice service, pleasant staff and decent food."
"The chicken options are extensive and very tasty, plus the vegan burger is excellent and comes with a hash brown and onion rings."
"The food was absolutely amazing I definitely recommend going back the steak was cooked to perfection."
Cons:
"Got there at 2055 after a long drive up from Cornwall with the family on a Thursday evening to be told the kitchen is closed."
"The cost of 2 bottles of Diet Coke was a complete rip-off."
"Unfortunately we spent £35 on a meal tonight that was a treat after a tough day sending goodbyes to a family member & the meal was all cold & salty & ended up in the bucket & toilet & I felt so sick."
"Both our meals were overcooked, which was surprising as the meal arrived very quickly."
"Shocking. Came on Xmas eve and despite advertising the entire menu they had nothing bar the Xmas menu and burgers."
"The salad bar is very disappointing to what it used to be."
"Even off the specials menu with drinks each the bill came to £100 for 4 of us and the meals were minimal."