Rising Sun Brewers Fayre Reviews Summary

Staff and Service

Pros:

• "Really good service we ate there as it's in situ with the premier inn we stayed at."
• "Very helpful staff."
• "the customer service we received, especially from bar manager Catherine, was great."
• "Service for the breakfast shift is excellent and always polite."
• "Super friendly staff."
• "our waiter was very polite and apologetic."
• "the serving staff are quick, friendly and helpful."

Cons:

• "Staff were abrasive at best but may have been understaffed."
• "Clearly understaffed on our family visit."
• "Waited 45 mins for food, only two bar staff on."
• "I waited 25 minutes to be served whilst the staff were chatting to their mates at the bar."
• "Terrible service only two people waiting on the tables, had no idea what menu to use for the kids meals, extremely long wait for just drinks and the restaurant wasn't even very busy!!"
• "Poor communication between table staff and kitchen staff."
• "The staff were not helpful or attentive."

Cleanliness and Atmosphere

Pros:

• "However, I noticed that they sanitised and wiped their table after use."
• "Budget and value for money; clean and tidy and friendly staff."
• "Very nice pub/restaurant. Nice environment."
• "The place is nice and cosy, and the music is just the right volume for a quiet shift."
• "However, the place was clean and one of the courses was taken off of the bill."
• "Very nice food. Lots of space and seating."
• "Have absolutely loved my experience at the rising sun brewers fayre."

Cons:

• "The place is in need of a clean."
• "The other staff dressed in black polo shirts seemed to just wander about."
• "As the only two in the restaurant we were taken to a dirty sticky table."
• "The place was filthy, staff had no idea what they were doing, tables had glasses, cups and plates on for hours, tables were sticky."
• "The whole place is absolutely filthy. The carpet is black and very sticky."
• "There was food and crumbs all over the floor and it felt generally unclean."
• "Stinking carpet. You wouldn't believe how dirty it was until you saw it."

Food Quality and Value

Pros:

• "Kids eat breakfast free with an adult - so for a family of 4 it's under 20GBP for all you can eat breakfast - what's not to like?"
• "Chicken was cooked really very well, fresh salad, tasty rice and beans, and tortilla, couldn't finish it the bowl was massive."
• "Delicious burgers and sides. My brother loved his fishcakes too."
• "I was surprised with this place as I wasn't expecting too much but the 2 for 1 meal deal was very good."
• "The food when it was available was lovely."
• "The selection on the menu is good and there's lots to choose from."
• "Soup is perfect, and the prawn cocktail is fresh and has a good presentation."

Cons:

• "Only downfall to the breakfast was the eggs but that can't be helped when they are in the heated trays."
• "The food was just average, nothing special about it."
• "All generic food that has not considered healthy eating unless you are happy with a salad."
• "They did not rest the meat that I ordered before plating it because there's blood on the plate."
• "Food was terrible, seemed to have been batched cooked earlier and was very dry and bland, burger was like rubber."
• "Food was from carvery which was dried up and uncooked."
• "The food was late, cold, dry and poorly cooked."